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  • James Pickering 2 posts 72 karma points
    Apr 13, 2023 @ 10:08
    James Pickering
    0

    Forms Error from out of the blue: Empty due to Umbraco Forms in trial mode

    Our website contact form field is showing this error suddenly today. We've change nothing.

    Empty due to Umbraco Forms in trial mode

    Can anyone help?

  • Marc Goodson 2155 posts 14408 karma points MVP 9x c-trib
    Apr 14, 2023 @ 09:17
    Marc Goodson
    0

    Hi James

    You can get this issue if the UmbracoForms.lic file has disappeared in the /bin folder of the site or the file permissions on the .lic file are incorrect or if the domain of the site has changed...

    If you login to Umbraco.com where the licence is generated you can try redownloading it, and copying up, but if not, as it's a paid for product, worth reaching out to Umbraco HQ direct for help.

    regards

    Marc

  • James Pickering 2 posts 72 karma points
    Apr 14, 2023 @ 14:36
    James Pickering
    0

    Thanks so much for your help. And also useful as it's an area I didn't know about and how that was created.

    Kind of embarrassing to admit this but I just found the root cause of the issue a scanning tool hitting a page on test site with a contact form. Email send not disabled :(

    Thanks again, Have a great weekend! :)

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