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  • Siegenfeldt 4 posts 24 karma points
    May 10, 2023 @ 13:13
    Siegenfeldt
    0

    Hello!

    I'm having issues with an Umbraco website in progress. The problem has appeared seemingly out of nowhere...It has worked, and suddenly stopped working.

    The problem:

    In the media library, when either drag n' dropping or uploading files by selecting them via the input, a progress bar fills to 100% and nothing further happens.

    However, when selecting from the "create" menu and uploading a file with a media type. Everything works fine.

    I have searched both Umbraco logs and server logs, with no luck. Also, there is plenty of space left on the server (not using a load balanced setup btw).

    Any good ideas on why this happens?

    Umbraco 11.1.0

    Thanks in advance,

    Emil

  • Case 12 posts 175 karma points admin hq
    May 13, 2023 @ 21:30
    Case
    0

    Could you open the console and then upload the image and see if it throws any errors there?

    Another thing how big is the media item?

  • Siegenfeldt 4 posts 24 karma points
    May 14, 2023 @ 21:07
    Siegenfeldt
    0

    The console shows no valuable information - only that PostAddFile hangs/stalls - but no warnings/errors, nor any information on why it hangs.

    Just tried uploading a .PNG (20x20 px solid color) with 4kb size. - same result.

  • Gabor Ferencz 36 posts 167 karma points
    Aug 18, 2023 @ 06:15
    Gabor Ferencz
    0

    Hi Emil,

    Have you found a fix to this?

    I've got the same issue right now!

  • Siegenfeldt 4 posts 24 karma points
    Aug 18, 2023 @ 06:31
    Siegenfeldt
    0

    Hi

    Yes - It was a lucky punch.

    It was a development environment, so I haven't set up any SSL-encryption on it. But after putting an Nginx in front of the Kestrel-server and adding a SSL-certificate through LetsEncrypt it worked.

    Give it a try - Hope it works! :)

    Have a nice weekend!

  • Gabor Ferencz 36 posts 167 karma points
    Aug 18, 2023 @ 06:35
    Gabor Ferencz
    0

    That's strange. This is on our soon t be production environment, and there is ssl and encryption on the server. We are hosting in Azure App services... Do you have UseHTTPS turned on in Umbraco config?

  • Siegenfeldt 4 posts 24 karma points
    Aug 18, 2023 @ 06:38
    Siegenfeldt
    0

    I'm not sure - the server was taken down a few weeks ago, so I can't check. But I think it was more or less a standard config.

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