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  • Nick 4 posts 84 karma points
    Jun 03, 2023 @ 13:40

    Rich Text Editors not loading in backoffice

    Hi there,

    I am using Umbraco 11.4.0 and at a certain point, all the Rich Text Editors in my production backoffice stopped working.

    They display the loader indefinitely and never actually load up. I can't even get consistent console errors so I don't know where to start looking either.

    Note that his happens ONLY in the production environment, I also have staging and local environments where this problem doesn't happen.


  • Cory Dickerson 1 post 71 karma points
    Jun 05, 2023 @ 05:52
    Cory Dickerson


    In this case you need to check some things: First of all check JavaScript errors, Clear browser cache, Try to compare production environment with staging/local environments. Also need to check Umbraco logs and Disable third party packages. May be this will work for you.

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