I am using Umbraco 11.4.0 and at a certain point, all the Rich Text Editors in my production backoffice stopped working.
They display the loader indefinitely and never actually load up.
I can't even get consistent console errors so I don't know where to start looking either.
Note that his happens ONLY in the production environment, I also have staging and local environments where this problem doesn't happen.
In this case you need to check some things: First of all check JavaScript errors, Clear browser cache, Try to compare production environment with staging/local environments. Also need to check Umbraco logs and Disable third party packages. May be this will work for you.
Rich Text Editors not loading in backoffice
Hi there,
I am using Umbraco 11.4.0 and at a certain point, all the Rich Text Editors in my production backoffice stopped working.
They display the loader indefinitely and never actually load up. I can't even get consistent console errors so I don't know where to start looking either.
Note that his happens ONLY in the production environment, I also have staging and local environments where this problem doesn't happen.
Thanks.
Hello,
In this case you need to check some things: First of all check JavaScript errors, Clear browser cache, Try to compare production environment with staging/local environments. Also need to check Umbraco logs and Disable third party packages. May be this will work for you.
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