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  • Ask Sejsbo 11 posts 81 karma points
    Jun 17, 2023 @ 21:02
    Ask Sejsbo

    Ucommerce ignoring new customer info if old email has already been used?

    Hi, we are running umbraco 8.18.7 with ucommerce

    Now, we have an issue currently, where if a customer creates an order with some details, including an email, then the uCommerceCustomer table in the database is populated with that customers information. This also goes for the uCommerceOrderLine is also filled with this user.

    But, If this user then later in time makes a new purchase, with the same email, but different contact infomation. In this case uCommerceOrderLine will be populated with the new contact info, BUT uCommerceCustomer will be populated with the old one, and the new info will simply not exist in this table.

    Then the customer will receive a receipt with the old customer information.

    This is an issue for us. Has anyone tried mitigating this issue?

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