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  • Liam Dilley 172 posts 402 karma points
    Feb 08, 2024 @ 04:56
    Liam Dilley
    0

    RetrieveStorage() error in the back office loading Block Grid

    • Local build of project - Totally fine
    • Staging server for site - Totally fine.
    • Live server - Issue

    I currently can not get a block grid I have on my content pages loading in the back office. You just get the loading animation. The console log says the following: Backoffice Error

    I am not able to search and find anything on this one. The content on the actual pages belonging to this block grid renders totally fine, it is just not loading in the back office. Can anyone help point me in the right direction please?

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  • Marc Goodson 2157 posts 14431 karma points MVP 9x c-trib
    Feb 08, 2024 @ 08:50
    Marc Goodson
    100

    Hi Liam

    retrieveStorage() is part of the cllipboardService that helps you copy blocks from between pages

    https://github.com/umbraco/Umbraco-CMS/blob/7046c3585b65b0fb3e6d87ad640035f2be7f3b66/src/Umbraco.Web.UI.Client/src/common/services/clipboard.service.js#L80

    I wonder if you've got a block on the clipboard, but the underlying element type has changed in the meantime?

    If you clear your browsers local storage does that resolve the issue? (or try in an incognito window/different browser)

    regards

    Marc

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  • Liam Dilley 172 posts 402 karma points
    Feb 08, 2024 @ 22:23
    Liam Dilley
    0

    Thank you Marc, Just the clipboardService info is what I needed and the nudge. Thank You! The old cookie / clear tools were not working as they do not do local storage. Sorted now!

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