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  • Radley Yeldar Devs 6 posts 113 karma points
    Feb 12, 2024 @ 11:44
    Radley Yeldar Devs
    0

    Preview sometimes stops working

    We have had a strange issue on a live site.

    Every now and again, when someone clicks the "Save and Preview" button on a content page, the new tab opens and the user either gets a generic 503 error or this : enter image description here

    But you can still go back to the content editing tab and carry on using the CMS as normal. Once this has happened, all previews result in this page shown above (or a 503).

    The only way to fix this for the client is they logout and back into the CMS

    Any ideas ? (its driving us nuts)

  • curtismccaw 28 posts 88 karma points
    Mar 15, 2024 @ 14:15
    curtismccaw
    0

    I'm having similar issues.. no 503 just a white page and unable to load 2 core Umbraco files. Did you ever get a solution?

  • Radley Yeldar Devs 6 posts 113 karma points
    Mar 15, 2024 @ 15:10
    Radley Yeldar Devs
    0

    No, although we were able to narrow it down to the Application Gateway in Azure. When used without the AG, the CMS works fine, but via the AG, we get this issue.

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