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  • M Jamil 7 posts 87 karma points notactivated
    1 week ago
    M Jamil
    0

    Editor's logged out from backoffice when submit nested elements or Grid layout

    Hi,

    Umbraco Version: 8.18.13

    Environment Azure App Service

    This issue started since we have upgraded the Umbraco version 8.18.10. It's effecting only editors group, administrators are fine. When any user submit the nested element item or submit a item with in the grid layout, page get redirected to login screen.

    This behaviour is consistent on local (local IIS), staging(local IIS) and production (Azure App service) environments.

    There is no error in the Log Viewer or in the browser's inspector window when this issue occurs.

    In our local environment after submitting we get a popup says Authorisation required as per screenshot below. it does not accept user login and if you cancel, it will redirect to Umbraco login screen. Production environment just redirect directly to login page without any popup.

    popup shows up in local env

    Here you can see the behaviour in the video from the link below.

    https://drive.google.com/file/d/1llnM52Wv9sJwqHHrcJ9-4sgDJ4MMci4X/view?usp=sharing

    Really appreciate your input to help us resolve this issue please.

  • Owain Jones 52 posts 359 karma points MVP 3x c-trib
    1 week ago
    Owain Jones
    1

    Hi Jamil,

    Are you using the DocType Grid Editor package?

    I ask as there was a recent issue where changes in 8.18.10 completely broke backoffice APIs and consequently DTGE for non-admin users, and this looks very similar.

    Backoffice API bug report: https://github.com/umbraco/Umbraco-CMS/issues/15435

    DTGE bug report: https://github.com/umbraco/Umbraco-CMS/issues/15572

    The issues should all have been fixed in Umbraco 8.18.13, and a patch for DTGE has also recently been released: 1.3.0-blackknight https://twitter.com/skttl/status/1756258381604491448

    If you are using DocType Grid Editor, I would recommend upgrading it to that latest patch, and see if it helps at all.

  • M Jamil 7 posts 87 karma points notactivated
    1 week ago
    M Jamil
    0

    Hi Owain,

    Thank you fro your reply.

    Yes, i'm using DocType Grid Editor package.

    I have upgraded to V8.18.13 on my local and staging but issue is still persist. Do i need to update this separately?

    Thank you for your help,

  • Owain Jones 52 posts 359 karma points MVP 3x c-trib
    1 week ago
    Owain Jones
    100

    Hi Jamil,

    Yes, you'll need to upgrade DocType Grid Editor to v1.3.0-blackknight. (Note: v1.x is for Umbraco 8, v9.x is for Umbraco 9, and v10.x is for Umbraco 10)

    The patch on NuGet: https://www.nuget.org/packages/Our.Umbraco.DocTypeGridEditor/1.3.0-blackknight

    The changes included in this patch can be seen in DocType Grid Editor's GitHub repo here: https://github.com/skttl/umbraco-doc-type-grid-editor/pull/291

    Hope that helps :)

  • M Jamil 7 posts 87 karma points notactivated
    1 week ago
    M Jamil
    1

    Hi Owain,

    That's resolved the issue.

    Thank you very much for you help :)

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