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  • MP 6 posts 75 karma points
    Mar 21, 2024 @ 06:31
    MP
    0

    RichTextEditor doesn't load properly in Umbraco backoffice

    Hello,

    I'm facing an issue with Rich Text Editor in Umbraco backoffice. It loads fine when I create it for the first time. On revisiting the page it doesn't load completely. It loads fine sometimes if I refresh the page and sometimes it doesn't.

    Below is the screenshot of how it loads: enter image description here

    Below is the screenshot of how it's always expected to load: enter image description here

    Any help on this is greatly appreciated. Thanks!

  • Damian 61 posts 342 karma points
    Mar 21, 2024 @ 14:46
    Damian
    0

    Is that a grid editor? Are you using any other packages for custom property editors?

    I'd suspect there is likely a javascript error happening - start by checking the console for any messages. That should point to what the next steps might be ;)

  • MP 6 posts 75 karma points
    22 days ago
    MP
    0

    I don't think it's a grid editor nor I'm using any other packages. Sorry I forgot to mention in my previous post, there's nothing in browser's console either. Using Umbraco version 12.3.5.

  • Nea 1 post 71 karma points
    1 week ago
    Nea
    0

    I have the same problem. Using Umbraco version 12.2.0. Do someone have a solution to this problem?

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