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  • Morten Bork 5 posts 75 karma points
    Apr 05, 2024 @ 11:40
    Morten Bork
    0

    DISTRIBUTED CACHE IS NOT UPDATED

    Hi,

    We are moving infrastructure from one Azure tenant to another. Everyting is working, except publishing. When we publish the frontend server is not updated accordingly.

    We have separated backoffice and frontend instances.

    We are running 8.18.1.

    On the frontend this exception is thrown:

    {"@t":"2024-04-05T08:04:50.2780387Z","@mt":"DISTRIBUTED CACHE IS NOT UPDATED. Failed to execute instructions ({DtoId}: '{DtoInstructions}'). Instruction is being skipped/ignored","@l":"Error","@x":"System.NotSupportedException: Umbraco.Web.PublishedCache.NuCache.DataSource.JsonContentNestedDataSerializer does not support byte[] serialization\r\n   at Umbraco.Web.PublishedCache.NuCache.DataSource.JsonContentNestedDataSerializer.Deserialize(IReadOnlyContentBase content, String stringData, Byte[] byteData, Boolean published) in D:\\a\\1\\s\\src\\Umbraco.Web\\PublishedCache\\NuCache\\DataSource\\JsonContentNestedDataSerializer.cs:line 30\r\n   at Umbraco.Web.PublishedCache.NuCache.DataSource.DatabaseDataSource.CreateContentNodeKit(    dto, IContentCacheDataSerializer serializer) in D:\\a\\1\\s\\src\\Umbraco.Web\\PublishedCache\\NuCache\\DataSource\\DatabaseDataSource.cs:line 418\r\n   at Umbraco.Web.PublishedCache.NuCache.DataSource.DatabaseDataSource.GetContentSource(IScope scope, Int32 id) in D:\\a\\1\\s\\src\\Umbraco.Web\\PublishedCache\\NuCache\\DataSource\\DatabaseDataSource.cs:line 218\r\n   at Umbraco.Web.PublishedCache.NuCache.PublishedSnapshotService.NotifyLocked(IEnumerable`1 payloads, Boolean& draftChanged, Boolean& publishedChanged) in D:\\a\\1\\s\\src\\Umbraco.Web\\PublishedCache\\NuCache\\PublishedSnapshotService.cs:line 719\r\n   at Umbraco.Web.PublishedCache.NuCache.PublishedSnapshotService.Notify(JsonPayload[] payloads, Boolean& draftChanged, Boolean& publishedChanged) in D:\\a\\1\\s\\src\\Umbraco.Web\\PublishedCache\\NuCache\\PublishedSnapshotService.cs:line 651\r\n   at Umbraco.Web.Cache.ContentCacheRefresher.NotifyPublishedSnapshotService(IPublishedSnapshotService service, AppCaches appCaches, JsonPayload[] payloads) in D:\\a\\1\\s\\src\\Umbraco.Web\\Cache\\ContentCacheRefresher.cs:line 133\r\n   at Umbraco.Web.Cache.ContentCacheRefresher.Refresh(JsonPayload[] payloads) in D:\\a\\1\\s\\src\\Umbraco.Web\\Cache\\ContentCacheRefresher.cs:line 105\r\n   at Umbraco.Core.Cache.PayloadCacheRefresherBase`2.Refresh(String json) in D:\\a\\1\\s\\src\\Umbraco.Core\\Cache\\PayloadCacheRefresherBase.cs:line 41\r\n   at Umbraco.Core.Sync.DatabaseServerMessenger.NotifyRefreshers(IEnumerable`1 instructions, HashSet`1 processed) in D:\\a\\1\\s\\src\\Umbraco.Core\\Sync\\DatabaseServerMessenger.cs:line 642\r\n   at Umbraco.Core.Sync.DatabaseServerMessenger.ProcessDatabaseInstructions(IReadOnlyCollection`1 instructionBatch, CacheInstructionDto dto, HashSet`1 processed, Int32& lastId) in D:\\a\\1\\s\\src\\Umbraco.Core\\Sync\\DatabaseServerMessenger.cs:line 407","DtoId":102098,"DtoInstructions":"[{\"RefreshType\":4,\"RefresherId\":\"900a4fbe-df3c-41e6-bb77-be896cd158ea\",\"GuidId\":\"00000000-0000-0000-0000-000000000000\",\"IntId\":0,\"JsonIds\":null,\"JsonIdCount\":1,\"JsonPayload\":\"[{\\\"Id\\\":65459,\\\"Key\\\":\\\"50587ba4-f852-4e6f-935a-7473dbb364f2\\\",\\\"ChangeTypes\\\":2}]\"}]","SourceContext":"Umbraco.Core.Sync.DatabaseServerMessenger","ProcessId":9140,"ProcessName":"w3wp","ThreadId":47,"AppDomainId":2,"AppDomainAppId":"LMW3SVC428067279ROOT","MachineName":"DW0MDWK0001VT","Log4NetLevel":"ERROR"}
    

    Any suggestions or advice?

  • Yakov Lebski 591 posts 2345 karma points
    Apr 05, 2024 @ 15:17
    Yakov Lebski
    0

    check your Explicit Master Scheduling server - maybe you need to clean UmbracoServer table and follow https://our.umbraco.com/Documentation/Fundamentals/Setup/Server-Setup/Load-Balancing/flexible-advanced#explicit-master-scheduling-server

  • Morten Bork 5 posts 75 karma points
    Apr 08, 2024 @ 11:58
    Morten Bork
    0

    Thanks, we found the issue. It was a mis Config configuration on that server. :(

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