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  • Adriano Fabri 467 posts 1631 karma points
    6 days ago
    Adriano Fabri

    URGENT: mediacache not work properly after upgrade from 11.5.0 to 12.3.10

    Hi, I have an urgent problem with media.

    After upgrade a website from v11.5.0 to 12.3.10, not all media are showed in media folder (grid view)


    enter image description here

    Other media folder, instead, display correctly the images and other folders, display only some images (if I one the single image, I see the image correctly).

    Other problem is that if I upload new files, the image is loaded correctly but mediacache not update and I don't see the new image in grid view. This problem also affects the content because the images are not displayed even with the mediapicker


    enter image description here

    There is a way to force rebuild of mediacache?

    I have this configuration: Umbraco v12.3.10 SixLabors.ImageSharp v3.1.4 SixLabors.ImageSharp.Web v3.0.1 (if I try to update this to v3.1.2, GetCropUrl() does not work anymore and throw an exception)

    Thank you Adriano

  • Adriano Fabri 467 posts 1631 karma points
    6 days ago
    Adriano Fabri

    Hi to all, After many attempts, I finally found the solution this morning by performing the following steps:

    • I uninstalled the ImageSharp update
    • I republished the project with Visual Studio 2022
    • I restored permissions to the entire site folder in the File System
    • I reloaded the memory cache and rebuilt the database cache
    • I refreshed the status
    • I republished the entire site in the content section

    I hope this post can help anyone who has encountered the same problem.

    Have a nice day Adriano

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