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  • Dipa 88 posts 370 karma points
    Apr 01, 2016 @ 12:58
    Dipa
    0

    Developer section is not working

    Hello, I have developed the whole project till that didn't get any issue but suddenly my developer section(tree node) is not working. Means when I click on developer section, for a second it loads the page but then auto-redirect on page which contains only text '2016', nothing else.

    I could not hold the developer section page. The page it redirect it's html is like below :

    <html><head></head><body>2016</body></html>
    

    Page URL remains same : http://localhost:11111/umbraco#/developer

    Can any one please guide me What can be the issue? I am not finding any solution for this.

    Thanks, Dipa

  • Dennis Adolfi 1082 posts 6449 karma points MVP 6x c-trib
    Apr 01, 2016 @ 13:32
    Dennis Adolfi
    0

    Hi Dipa. That do sound strange.. Do you get any error in you Logfile?

    Also wich version off Umbraco are you running?

  • Dipa 88 posts 370 karma points
    Apr 04, 2016 @ 04:21
    Dipa
    0

    Hi Dennis,

    Here is my log file : If you get any thing from it, please tell me.

    2016-04-04 09:44:59,089 [P10788/D2/T1] INFO  Umbraco.Core.CoreBootManager - Umbraco 7.4.1 application starting on PC1
     2016-04-04 09:44:59,399 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Determining hash of code files on disk
     2016-04-04 09:44:59,453 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Hash determined (took 53ms)
     2016-04-04 09:44:59,558 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Starting resolution types of umbraco.interfaces.IApplicationStartupHandler
     2016-04-04 09:45:00,045 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 0 (took 488ms)
     2016-04-04 09:45:00,431 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter
     2016-04-04 09:45:00,432 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 1ms)
     2016-04-04 09:45:00,432 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter
     2016-04-04 09:45:00,452 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 0 (took 19ms)
     2016-04-04 09:45:00,524 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Web.Mvc.SurfaceController
     2016-04-04 09:45:00,616 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 0 (took 91ms)
     2016-04-04 09:45:00,617 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController
     2016-04-04 09:45:00,672 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 0 (took 55ms)
     2016-04-04 09:45:01,003 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.Media.IThumbnailProvider
     2016-04-04 09:45:01,004 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 0 (took 1ms)
     2016-04-04 09:45:01,005 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.Media.IImageUrlProvider
     2016-04-04 09:45:01,006 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 0 (took 0ms)
     2016-04-04 09:45:02,737 [P10788/D2/T1] INFO  Umbraco.Core.DatabaseContext - CanConnect = True
     2016-04-04 09:45:03,246 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.Models.PublishedContent.PublishedContentModel
     2016-04-04 09:45:03,247 [P10788/D2/T1] INFO  Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.Models.PublishedContent.PublishedContentModel, found 0 (took 0ms)
     2016-04-04 09:45:03,250 [P10788/D2/T1] INFO  Epiphany.SeoMetadata.SeoMetadataStartup - Configured SeoMetadataUrlSegmentProvider
     2016-04-04 09:45:03,450 [P10788/D2/T1] INFO  Umbraco.Core.DatabaseContext - CanConnect = True
     2016-04-04 09:45:04,630 [P10788/D2/T1] INFO  Umbraco.Core.DatabaseContext - CanConnect = True
     2016-04-04 09:45:04,649 [P10788/D2/T1] INFO  Umbraco.Web.Cache.CacheRefresherEventHandler - Initializing Umbraco internal event handlers for cache refreshing
     2016-04-04 09:45:04,664 [P10788/D2/T1] INFO  Umbraco.Web.Search.ExamineEvents - Initializing Examine and binding to business logic events
     2016-04-04 09:45:04,664 [P10788/D2/T1] INFO  Umbraco.Web.Search.ExamineEvents - Adding examine event handlers for index providers: 3
     2016-04-04 09:45:04,774 [P10788/D2/T1] INFO  Umbraco.Core.CoreBootManager - Umbraco application startup complete (took 5948ms)
     2016-04-04 09:45:13,561 [P10788/D2/T9] INFO  Umbraco.Core.Sync.ApplicationUrlHelper - ApplicationUrl: http://localhost:11111/umbraco (UmbracoModule request)
     2016-04-04 09:45:14,065 [P10788/D2/T9] INFO  umbraco.content - Load Xml from file...
     2016-04-04 09:45:14,128 [P10788/D2/T9] INFO  umbraco.content - Loaded Xml from file.
     2016-04-04 09:45:18,071 [P10788/D2/T13] INFO  Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.PropertyEditors.IParameterEditor
     2016-04-04 09:45:18,073 [P10788/D2/T13] INFO  Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.PropertyEditors.IParameterEditor, found 0 (took 1ms)
     2016-04-04 09:45:45,543 [P10788/D2/T12] INFO  Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.Persistence.Mappers.BaseMapper
     2016-04-04 09:45:45,544 [P10788/D2/T12] INFO  Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.Persistence.Mappers.BaseMapper, found 0 (took 1ms)
     2016-04-04 09:45:46,453 [P10788/D2/T12] INFO  Umbraco.Core.Security.BackOfficeSignInManager - Event Id: 0, state: Login attempt succeeded for username Admin from IP address ::1
     2016-04-04 09:45:46,453 [P10788/D2/T12] INFO  Umbraco.Core.Security.BackOfficeSignInManager - Event Id: 0, state: User: Admin logged in from IP address ::1
     2016-04-04 09:45:46,911 [P10788/D2/T17] INFO  Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Web.Trees.TreeController
     2016-04-04 09:45:46,911 [P10788/D2/T17] INFO  Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Web.Trees.TreeController, found 0 (took 1ms)
     2016-04-04 09:45:47,337 [P10788/D2/T17] INFO  Umbraco.Core.PluginManager - Starting resolution types of umbraco.interfaces.IApplication
     2016-04-04 09:45:47,341 [P10788/D2/T17] INFO  Umbraco.Core.PluginManager - Completed resolution of types of umbraco.interfaces.IApplication, found 0 (took 4ms)
     2016-04-04 09:45:47,716 [P10788/D2/T17] INFO  Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Web.Trees.TreeController
     2016-04-04 09:45:47,717 [P10788/D2/T17] INFO  Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Web.Trees.TreeController, found 0 (took 0ms)
     2016-04-04 09:45:47,720 [P10788/D2/T17] INFO  Umbraco.Core.PluginManager - Starting resolution types of umbraco.interfaces.ITree
     2016-04-04 09:45:47,721 [P10788/D2/T17] INFO  Umbraco.Core.PluginManager - Completed resolution of types of umbraco.interfaces.ITree, found 0 (took 1ms)
     2016-04-04 09:45:47,819 [P10788/D2/T12] INFO  Umbraco.Core.PluginManager - Starting resolution types of umbraco.interfaces.ITree
     2016-04-04 09:45:47,820 [P10788/D2/T12] INFO  Umbraco.Core.PluginManager - Completed resolution of types of umbraco.interfaces.ITree, found 0 (took 0ms)
     2016-04-04 09:46:16,525 [P10788/D2/T15] INFO  umbraco.BusinessLogic.Log - Log scrubbed.  Removed all items older than 2016-04-03 09:46:16
    

    And in browser, when it redirects to that page, it is giving error like this ;

    angular.min.js?cdv=560323426:106 GET https://www.gravatar.com/avatar/bc632eb1cf09312b878223f4246f08d0.jpg?s=64&d=404 404 (Not Found)
    

    And version info is

    <add key="umbracoConfigurationStatus" value="7.4.1" />
    

    Please help me with this issue.

    Thanks, Dipa

  • Dennis Adolfi 1082 posts 6449 karma points MVP 6x c-trib
    Apr 04, 2016 @ 06:21
    Dennis Adolfi
    0

    The Logfile seems OK, not errors or warnings. The gravatar error i´ve never heard of. So nothing to go on there.

    Did you recently upgrade? Sometimes when upgrading, the trees.config file does´nt get updated in the upgrade process, and when that happens, when you click the Developer section you gets logged out and redirected to the login page. Since you get the "2016" page and not the login, this might not be an issue, but it could be worth checking out. The way to fix it is just to replace the trees.config file in your solution with one from a clean 7.4.1. installation.

    Anything else that you can think of that you´ve done right before this happend? Installed a paticilar package? Some custom routing? Changed anthing in some config files? Anything that could be of help.

  • Dipa 88 posts 370 karma points
    Apr 04, 2016 @ 09:00
    Dipa
    0

    Hi Dennis,

    We are using TFS Online for this. So my team member had installed the couple of packages like URL Tracker, Rotobs.txt, uSync and then after when I have started to work with latest solution this issue arise.

  • Dennis Adolfi 1082 posts 6449 karma points MVP 6x c-trib
    Apr 04, 2016 @ 09:22
    Dennis Adolfi
    0

    And no upgrade recently?

    Have you tried emptying your cache? Also try to bump the version number in the /config/ClientDependency.config file to see if that helps.

    Other than that im clueless. :/

  • Dipa 88 posts 370 karma points
    Apr 04, 2016 @ 10:35
    Dipa
    0

    No, There is no any kind of upgrade done ever.

    And I have removed version number from /config/ClientDependency.config but no any result. Still it is same.

  • David Challener 80 posts 444 karma points c-trib
    Apr 04, 2016 @ 09:45
    David Challener
    0

    I've had this when messing around with VPN connections and something messes up the cookies and stops the back office from showing correctly. The fix for this is to delete the cookies using browser dev tools and reloading the page.

  • Dipa 88 posts 370 karma points
    Apr 04, 2016 @ 10:37
    Dipa
    0

    I have cleared the cache of browser but didn't get success.

  • David Challener 80 posts 444 karma points c-trib
    Apr 04, 2016 @ 10:57
    David Challener
    0

    Clearing cache didn't help me either - it was specifically deleting the cookies umbraco creates and then reloading the page.

    If other devs on your team are updating the solution with new packages it may well be that you have something specific redirecting when you navigate the back office. You could try removing those packages until it works again and then add them back in until you find the culprit. Packages are notorious for causing issues across dev teams as the binaries tend not to get source controlled - this is where nuget is really great.

  • Dipa 88 posts 370 karma points
    Apr 05, 2016 @ 05:37
    Dipa
    0

    Hi, I found one new thing. After redirecting to that page, it was continuously showing loading icon and below web page it is showing 'Transferring data from umbraco.tv...' like this enter image description here

    What it means?

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Apr 05, 2016 @ 05:41
    Jan Skovgaard
    0

    Hi Dipa

    Do you see any error messages in the consolog log of your browser?

    /Jan

  • Dipa 88 posts 370 karma points
    Apr 05, 2016 @ 05:50
    Dipa
    0

    Its showing this in console log :

    enter image description here

    Only warnings, no error.

  • Dipa 88 posts 370 karma points
    Apr 05, 2016 @ 06:33
    Dipa
    100

    Hello All, thanks for your support. I got the solution for this issue. From the solution of colleague all files were not included properly in the project. Once he added all properly it started working perfectly.

    Thanks all for your help.

  • Dennis Adolfi 1082 posts 6449 karma points MVP 6x c-trib
    Apr 05, 2016 @ 06:35
    Dennis Adolfi
    0

    Great to hear Dipa! Have a nice day!

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