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  • Stephanie 39 posts 101 karma points
    Apr 12, 2016 @ 15:55
    Stephanie
    0

    Umbraco 6 Page Not Found for Published Page

    We have a client with an Umbraco site on 6.2.5. There's one page on the site that randomly returns a 404 error until the page is published through the back end. The odd part, is when viewing the back end when the 404 is being returned, the page shows as published. The page and it's properties are in the umbraco.config file, and there's nothing that would leave me to believe the page is actually unpublished except for the 404 that is returned. It doesn't appear to occur on an interval. I have Uptime Robot checking it and receive notifications when it's down. It appears to be about once a day that this occurs. Nothing of use is showing in the logs. Any suggestions would be appreciated.

  • Dennis Aaen 4499 posts 18254 karma points admin hq c-trib
    Apr 12, 2016 @ 16:35
    Dennis Aaen
    0

    Hi Stephanie,

    Could it be something like this that you are seen on your Umbraco 6.2.5 installation.

    http://issues.umbraco.org/issue/U4-5982

    /Dennis

  • Stephanie 39 posts 101 karma points
    Apr 12, 2016 @ 19:45
    Stephanie
    0

    That was my first thought, but when logging into the back end, I do not see the telltale “Oops: this document is published but is not in the cache (internal error)”. It's shows the document url as expected.

    However, I did not check the cmsContentXml table when this occurs. Next time I receive the notification, I will check to see if there are any noticeable issues there.

  • Stephanie 39 posts 101 karma points
    Apr 14, 2016 @ 12:10
    Stephanie
    0

    I'll do this in two posts, since it seems to hang in one.

    This is information before publish (when 404 is showing). I also have a screenshot of the back end before I published the page.

    Screenshot of properties tab

    ContentXML Table

    <Content id="1060" parentID="1050" level="2" creatorID="0" sortOrder="5" createDate="2012-05-07T14:24:01" updateDate="2016-04-12T15:41:56" nodeName="About Us" urlName="about-us" path="-1,1050,1060" isDoc="" nodeType="1047" creatorName="[username]" writerName="[username]" writerID="0" template="1059" nodeTypeAlias="Content">  
        <menuItemText>About Us</menuItemText>
        <umbracoNaviHide>0</umbracoNaviHide>
        <uniqueIdentifier>About Us</uniqueIdentifier>
        <hideFromHomepageFeed>0</hideFromHomepageFeed>
        <excludeFromSitemap>0</excludeFromSitemap>
        <pageTitle>About Us</pageTitle>
        <metaKeywords>Colonial Behavioral Health About Us</metaKeywords>
        <metaDescription><![CDATA[Colonial Behavioral Health About Us]]></metaDescription>
        <bannerImage>1369</bannerImage>
        <breakFromParent>1</breakFromParent>
        <pageHeading>About Us</pageHeading>
        <pageContent><![CDATA[<p>Colonial Behavioral Health provides opportunities for recovery to individuals and their family members in the areas of mental illness, substance use disorder and intellectual disabilities. Colonial Behavioral Health serves the citizens of James City County, the City of Poquoson, the City of Williamsburg and York County. For more information, visit our <a href="/{localLink:1115}" target="_blank" title="Publications">publications page</a> to review our annual reports and program brochures.</p>  <p>Colonial Behavioral Health is governed by a Board of Directors, which comprises appointed representatives from each of the four jurisdictions.</p>  <ul>  <li><a href="/{localLink:1149}" title="Board of Directors">Board of Directors</a></li>  <li><a href="/{localLink:1158}" title="Locations">Locations</a></li>  <li><a href="/{localLink:1125}" title="News and Events">News</a></li>  <li><a href="/{localLink:1240}" title="Outcomes and Effectiveness Data">Outcomes and Effectiveness Data</a></li>  <li><a href="/{localLink:1115}" title="Publications">Publications</a></li>  </ul>  <p>Our service provider team comprises fully qualified psychiatrists, psychologists, social workers, counselors, nurses, case managers and other professionals who provide an array of services to fulfill our mission. We work in partnership with the people we serve and their families, community partner organizations and practitioners, elected officials and many stakeholders.</p>  <p>Services are provided at our offices, which are open 8 a.m. to 5 p.m. Monday through Friday, with evening appointments available. Call 757-220-3200 to schedule an appointment and to reach Emergency Services.</p>  <p>Fees are charged on a fee-for-service basis. We accept most insurance plans and HMOs, including Medicaid. Individuals without insurance coverage are charged according to ability to pay, based on income and dependents.</p>  <p>We are licensed by the <a href="http://www.dbhds.virginia.gov/" target="_blank">Virginia Department of Behavioral Health and Developmental Services</a>. All services that may be billed to an insurance plan, <a href="http://medicaid.gov/" target="_blank">Medicaid</a>, or <a href="http://www.medicare.gov/" target="_blank">Medicare</a> are licensed. Also, our Intensive Outpatient Program is nationally accredited by <a href="http://www.carf.org/home/" target="_blank">CARF</a> under the Behavioral Health Standards.</p>  <p>We are an affiliate member of the <a href="http://www.sealhrc.org/" target="_blank">Southeast Alliance Local Human Rights Committee</a>.</p>  <p>Your rights are protected by federal and state laws and regulations as well as the "Regulations to Assure the Rights of Clients in Community Programs" and the By-laws of the Local Human Rights Committee. When you enter services, you are given a list explaining how your rights are protected while you are in services. There are also procedures in place to help you resolve any concern or dispute you may have. Contact the agency client rights representative at 757-220-3200 for more information.</p>  <p>If you need help from outside our agency, call 757-253-7061 to speak with Reginald Daye, the Regional Advocate with the Office of Human Rights, a division of the Virginia Department of Behavioral Health and Developmental Services, which licenses Colonial Behavioral Health.</p>  <p class="headstyle, .headstyle a"><strong>Privacy</strong></p>  <p><a href="/{localLink:1269}" title="Notification of Privacy Practices">Click here to view our Notice of Privacy Practices</a></p>]]></pageContent>
    </Content>
    

    cmsDocument table

    nodeId published documentUser versionId text releaseDate expireDate updateDate templateId alias newest

    1060 1 0 2D2A8E93-522C-4DD1-8ECE-0DC2D5EE176E About Us NULL NULL 2016-04-12 15:41:56.617 1059 NULL 1

    umbraconode table

    id trashed parentID nodeUser level path sortOrder uniqueID text nodeObjectType createDate

    1060 0 1050 0 2 -1,1050,1060 5 8465E43C-72B6-44F8-942C-2294A7DD66E8 About Us C66BA18E-EAF3-4CFF-8A22-41B16D66A972 2012-05-07 14:24:01.107

    umbraco.config

    <Content id="1060" parentID="1050" level="2" creatorID="0" sortOrder="5" createDate="2012-05-07T14:24:01" updateDate="2016-04-12T15:41:56" nodeName="About Us" urlName="about-us" path="-1,1050,1060" isDoc="" nodeType="1047" creatorName="[username]" writerName="[username]" writerID="0" template="1059" nodeTypeAlias="Content">
    
  • Stephanie 39 posts 101 karma points
    Apr 14, 2016 @ 12:11
    Stephanie
    0

    This is information after publish (when 404 is gone and page is showing as expected). The only difference I see is the version guid and the update date/time.

    ContentXML Table

    <Content id="1060" parentID="1050" level="2" creatorID="0" sortOrder="5" createDate="2012-05-07T14:24:01" updateDate="2016-04-14T07:59:29" nodeName="About Us" urlName="about-us" path="-1,1050,1060" isDoc="" nodeType="1047" creatorName="[username]" writerName="[username]" writerID="0" template="1059" nodeTypeAlias="Content">
    <menuItemText>About Us</menuItemText>
    <umbracoNaviHide>0</umbracoNaviHide>
    <uniqueIdentifier>About Us</uniqueIdentifier>
    <hideFromHomepageFeed>0</hideFromHomepageFeed>
    <excludeFromSitemap>0</excludeFromSitemap>
    <pageTitle>About Us</pageTitle>
    <metaKeywords>Colonial Behavioral Health About Us</metaKeywords>
    <metaDescription><![CDATA[Colonial Behavioral Health About Us]]></metaDescription>
    <bannerImage>1369</bannerImage>
    <breakFromParent>1</breakFromParent>
    <pageHeading>About Us</pageHeading>
    <pageContent><![CDATA[<p>Colonial Behavioral Health provides opportunities for recovery to individuals and their family members in the areas of mental illness, substance use disorder and intellectual disabilities. Colonial Behavioral Health serves the citizens of James City County, the City of Poquoson, the City of Williamsburg and York County. For more information, visit our <a href="/{localLink:1115}" target="_blank" title="Publications">publications page</a> to review our annual reports and program brochures.</p>  <p>Colonial Behavioral Health is governed by a Board of Directors, which comprises appointed representatives from each of the four jurisdictions.</p>  <ul>  <li><a href="/{localLink:1149}" title="Board of Directors">Board of Directors</a></li>  <li><a href="/{localLink:1158}" title="Locations">Locations</a></li>  <li><a href="/{localLink:1125}" title="News and Events">News</a></li>  <li><a href="/{localLink:1240}" title="Outcomes and Effectiveness Data">Outcomes and Effectiveness Data</a></li>  <li><a href="/{localLink:1115}" title="Publications">Publications</a></li>  </ul>  <p>Our service provider team comprises fully qualified psychiatrists, psychologists, social workers, counselors, nurses, case managers and other professionals who provide an array of services to fulfill our mission. We work in partnership with the people we serve and their families, community partner organizations and practitioners, elected officials and many stakeholders.</p>  <p>Services are provided at our offices, which are open 8 a.m. to 5 p.m. Monday through Friday, with evening appointments available. Call 757-220-3200 to schedule an appointment and to reach Emergency Services.</p>  <p>Fees are charged on a fee-for-service basis. We accept most insurance plans and HMOs, including Medicaid. Individuals without insurance coverage are charged according to ability to pay, based on income and dependents.</p>  <p>We are licensed by the <a href="http://www.dbhds.virginia.gov/" target="_blank">Virginia Department of Behavioral Health and Developmental Services</a>. All services that may be billed to an insurance plan, <a href="http://medicaid.gov/" target="_blank">Medicaid</a>, or <a href="http://www.medicare.gov/" target="_blank">Medicare</a> are licensed. Also, our Intensive Outpatient Program is nationally accredited by <a href="http://www.carf.org/home/" target="_blank">CARF</a> under the Behavioral Health Standards.</p>  <p>We are an affiliate member of the <a href="http://www.sealhrc.org/" target="_blank">Southeast Alliance Local Human Rights Committee</a>.</p>  <p>Your rights are protected by federal and state laws and regulations as well as the "Regulations to Assure the Rights of Clients in Community Programs" and the By-laws of the Local Human Rights Committee. When you enter services, you are given a list explaining how your rights are protected while you are in services. There are also procedures in place to help you resolve any concern or dispute you may have. Contact the agency client rights representative at 757-220-3200 for more information.</p>  <p>If you need help from outside our agency, call 757-253-7061 to speak with Reginald Daye, the Regional Advocate with the Office of Human Rights, a division of the Virginia Department of Behavioral Health and Developmental Services, which licenses Colonial Behavioral Health.</p>  <p class="headstyle, .headstyle a"><strong>Privacy</strong></p>  <p><a href="/{localLink:1269}" title="Notification of Privacy Practices">Click here to view our Notice of Privacy Practices</a></p>]]></pageContent>
    

    cmsDocument Table

    nodeId published documentUser versionId text releaseDate expireDate updateDate templateId alias newest

    1060 1 0 CF844CE7-87CE-4D42-BCDB-F14A12EA7330 About Us NULL NULL 2016-04-14 07:59:29.090 1059 NULL 1

    umbracoNode Table

    id trashed parentID nodeUser level path sortOrder uniqueID text nodeObjectType createDate

    1060 0 1050 0 2 -1,1050,1060 5 8465E43C-72B6-44F8-942C-2294A7DD66E8 About Us C66BA18E-EAF3-4CFF-8A22-41B16D66A972 2012-05-07 14:24:01.107

    umbraco.config

    <Content id="1060" parentID="1050" level="2" creatorID="0" sortOrder="5" createDate="2012-05-07T14:24:01" updateDate="2016-04-14T07:59:29" nodeName="About Us" urlName="about-us" path="-1,1050,1060" isDoc="" nodeType="1047" creatorName="[username]" writerName="[username]" writerID="0" template="1059" nodeTypeAlias="Content">
    
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