I have just been tasked with updating some data on an old Umbraco 4 (4.5.2) installation.
However, for some reason, rich text editors will not show up in the backend. They are rendered in the frontend just fine, but when I want to change some data in the backend, they're just missing:
In this case, "Body text" should be an RTE. Newly added RTEs also do not show up.
I have looked around for explanations, but come up empty handed - There is no SyntaxHighlighter package installed, the problem persists in all browsers, and the lang file seems to be fine (en.js, I assume).
I am quite perplexed, and honestly have hardly any idea where to even start looking for the problem, so any help is greatly appreciated.
Either the /umbraco and /umbraco_client folders have not been overwridden properly or there is a permission issue - I remember having had the same issues a couple of times in the past on Umbraco 4 and 6 solutions.
Perhaps trying to reset the permissions can fix it - Otherwise try doing some of the thing I describe in the other post. Not sure about the ClientDependency advice though...Can't remember if it was introduced later than the release of 4.5.
Luckily it's just some files missing or having wrong permission settings so the data just don't show but it's still there safe and sound in the database :) But obviously the issue is very confusing and annoying.
Missing Rich Text Editors in Umb 4
Hey, hi, hello
I have just been tasked with updating some data on an old Umbraco 4 (4.5.2) installation.
However, for some reason, rich text editors will not show up in the backend. They are rendered in the frontend just fine, but when I want to change some data in the backend, they're just missing:
In this case, "Body text" should be an RTE. Newly added RTEs also do not show up.
I have looked around for explanations, but come up empty handed - There is no SyntaxHighlighter package installed, the problem persists in all browsers, and the lang file seems to be fine (en.js, I assume).
I am quite perplexed, and honestly have hardly any idea where to even start looking for the problem, so any help is greatly appreciated.
Hi Marc
Weird, it's the second post I see today regarding this old weird issue.
You can see some of my suggestions I made in the other post here https://our.umbraco.org/forum/using-umbraco-and-getting-started/76611-tinymce-richtext-editor-disppeared-from-the-back-office-content
Either the /umbraco and /umbraco_client folders have not been overwridden properly or there is a permission issue - I remember having had the same issues a couple of times in the past on Umbraco 4 and 6 solutions.
Perhaps trying to reset the permissions can fix it - Otherwise try doing some of the thing I describe in the other post. Not sure about the ClientDependency advice though...Can't remember if it was introduced later than the release of 4.5.
Luckily it's just some files missing or having wrong permission settings so the data just don't show but it's still there safe and sound in the database :) But obviously the issue is very confusing and annoying.
Hope this helps.
/Jan
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