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  • Jonathan Roberts 409 posts 1063 karma points
    Apr 18, 2016 @ 13:44
    Jonathan Roberts
    0

    Image picker in Umbraco 7.4.1 not working

    Hi, We are currently using Umbraco 7.4.1. When we upload an image to the CMS we see an image of grey boxes as if it is an error. These are the steps we take:

    Click Media

    Click on Images Folder

    Click Create > New Image

    Enter name

    Upload Image

    Great - this all works.

    Now go to page to attach image > Click on Image Picker > Select media opens > Navigate to image - The image shows as a Grey and white chequered image in Right Media Tree. Has anyone else seen this?

    Jon

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Apr 18, 2016 @ 14:06
    Jan Skovgaard
    0

    Hi Jonathan

    Could you perhaps post a screendump of the issue to go along with the description?

    Just out of curiosity - What image format are you trying to attach? And is there a reason why you don't use the drag'n'drop upload or bulk upload option from the dashboard?

    Is this a fresh installation of 7.4.1 or has it been upgraded from a previous version?

    /Jan

  • Jonathan Roberts 409 posts 1063 karma points
    Apr 18, 2016 @ 14:35
    Jonathan Roberts
    0

    I have attached a screen grab. The issue isn't related to how I add the image it is related to how the image is displayed in the Select Media section. If I still click on one of the images to select it for a webpage the image is working fine on the front end. It is just a CMS display issue.

    The current version of the CMS is from an Upgrade.

    This is the screen grab of the page

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Apr 18, 2016 @ 14:44
    Jan Skovgaard
    100

    Hi Jonathan

    I get that - But it would be interesting to know if the same occurs either way...

    However I'm wondering if you cleared the backoffice cache after doing the upgrade? If I'm not mistaken it's sometimes necessary to bump the version number attribute in the /config/ClientDependency.config file and recycle the app pool for the cache to be cleared properly and pick up new changes like when an upgrade is done :)

    /Jan

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