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  • Dibs 202 posts 991 karma points
    May 10, 2016 @ 09:48
    Dibs
    0

    RTE Embed video - computer says no

    Dear Umbraco Team

    Trying to embed video URL via RTE, getting error computer says no. Not sure if this issue is with Umbraco v7 or my dev enviroment which is behind a company proxy/firewall network.

    has anyone else had this issue ?

    thanks Dibs

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  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    May 10, 2016 @ 10:06
    Jan Skovgaard
    0

    Hi Dibs

    What is the exact version of Umbraco that you're using? And do you see any errors in the browsers console window? And what about the log file in /App_Data/Logs - Anything marked with "ERROR" in there?

    I guess it's probably an issue related to the firewall settings but for good measure it would be nice to know these details too - Just to make sure it's not caused by a known bug for instance.

    /Jan

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  • Dibs 202 posts 991 karma points
    May 10, 2016 @ 11:30
    Dibs
    0

    Hi Jan

    thanks for reply, i checked log file and error message logged is : The remote server returned an error: (407) Proxy Authentication Required.

    When i edited web.config file and add following :

    <defaultProxy useDefaultCredentials="true">
  <proxy
    usesystemdefault="True"
    proxyaddress="http://*.*.*.*:**"
  />
</defaultProxy>

    i get the following error message logged: The remote server returned an error: (502) Bad Gateway.

    It is related to me behind a proxy, but cant get passed 502 or 407 errors, any suggestions.

    Thanks Dibs

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  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    May 11, 2016 @ 05:10
    Jan Skovgaard
    0

    Hi Dibs

    Sorry, I'm not good with proxy stuff but hopefully someone other who might know will come across this post and help you out.

    /Jan

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  • Dibs 202 posts 991 karma points
    May 11, 2016 @ 08:48
    Dibs
    0

    Cheers Jan

    If needed, can speak to my network/security team to by pass proxy

    Thanks Dibs

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