We have an old Umbraco website and i need to troubleshoot why the Umbraco core seems to be restarting every x minutes. Does anyone have some recommendations on finding the cause of this ?
This is what it looks like in the Umbracolog table:
The Umbraco is version umbraco v 4.7.2 (Assembly version: 1.0.4794.25044) running UCommerce
issue typically occures during hours when there is a higher load than usual on the website.
i'd like to get to the bottom of this but find that i have very little information to work with...
I just wanted to mention that I was experiencing this same problem (or
an unmistakably similar problem) on a Windows Server 2012 R2 machine
with Umbraco 7.2.8 despite not having KB3000850 or KB3007507. However,
the hotfix still fixed the issue.
Application restarts very frequently
We have an old Umbraco website and i need to troubleshoot why the Umbraco core seems to be restarting every x minutes. Does anyone have some recommendations on finding the cause of this ?
This is what it looks like in the Umbracolog table:
The Umbraco is version umbraco v 4.7.2 (Assembly version: 1.0.4794.25044) running UCommerce
issue typically occures during hours when there is a higher load than usual on the website.
i'd like to get to the bottom of this but find that i have very little information to work with...
All suggestions/tips welcome! Thanks Rik
Windows Eventlog
Rik
IIS is probably configured to shutdown the application pool after N minutes of inactivity. Can you check this
Manish
The issue usually occurs when there is a very high (real user) load... so it sounds a bit unlogical?
Anyway it was set to 20 minutes of inactivity, this definatly didn't happen at the time when i check in Google Analytics
thanks for the input!
Hi Rik.
Are your server running Windows Server 2012 R2? It could be related to an issue with KB3052480.
Check your logfiles and see if you find this line repeately:
In that case it could be releated to this issue: http://issues.umbraco.org/issue/U4-6338
If this is your issue there is a hotfix for this: https://support.microsoft.com/en-us/kb/3052480
I just checked, we are on "Windows server 2012 Standard"
Can you check if you have KB3052480 installed?
Rik
is this useful https://our.umbraco.org/forum/using-umbraco-and-getting-started/77349-load-balanced-umbraco-restarts-when-publishing-content-under-high-load
Matches something with your scenario
Thanks
interesting indeed, could be a match except for the windows server version... we're still on standard and the microsoft path is for 2012R2
maybe i should consider updating the server and installing the patch :)
That might be a good idea.
I saw in this thread: http://issues.umbraco.org/issue/U4-6338 that someone wrote:
So maybe this will help you.
Did you check the logfiles?
I believe 4.x doesn't have logfile but only the logtable in the database? do correct me if i'm wrong!
Oh sorry, Umbraco 4 is prior my time. :)
is working on a reply...