I am using Umbraco 7.4.3 and Newsletter Studio 2.1.4.
I unistalled Newsletter Studio package via packages folder in developer section, but it was not uninstall completely from my project. Actually Newletter Studio section is still there, but it is empty!
First: Is might be that the package is actually correctly uninstalled, but your cache have´nt really got the memo. :)
Try to bump the ClientDependency version number in /Config/ClientDependency.config file, forcing the css and js to clear cache.
Second: If that does´nt do the trick, it looks like your Umbraco installation still thinks that there is a application called Newsletter Studio. Check the /Config/applications.config file, and look for a xml line that looks like this:
The error message you are showing is a generic errror message, there should be a more details message marked ERROR in you logfile (/App_Data/Logs). Also check the console to see what kind of script errors you recive.
In console there are some errors. Please see this image:
I think second error is my problem. There is not that path in my solution. I checked other projects, but there is not backoffice folder in umbraco folder.
Should the backoffice folder is in the umbraco folder?
I can not uninstall completely Newsletter Studio package.
Hi
I am using Umbraco 7.4.3 and Newsletter Studio 2.1.4.
I unistalled Newsletter Studio package via packages folder in developer section, but it was not uninstall completely from my project. Actually Newletter Studio section is still there, but it is empty!
Please see this image:
What is that problem? What can I do for solve it?
With thanks.
Hi Hassan.
I would check two things:
First: Is might be that the package is actually correctly uninstalled, but your cache have´nt really got the memo. :) Try to bump the ClientDependency version number in /Config/ClientDependency.config file, forcing the css and js to clear cache.
Second: If that does´nt do the trick, it looks like your Umbraco installation still thinks that there is a application called Newsletter Studio. Check the /Config/applications.config file, and look for a xml line that looks like this:
If you find a line like the above, remove it and recycle your application, and see if the problem still exsists.
Best of luck to you Hassan!
Hi Dennis.
I checked the /Config/applications.config file and remove related line and NewsletterStudio section removed successfully from project.
After that I reinstall NewsletterStudio package, but I got into trouble. Please see this image:
I checked related config files and lines to NewsletterStudio in my solution, every thing seems be OK! What is that error?
With thanks.
Hi Hassan.
Glad that you managed to unistall it properly.
The error message you are showing is a generic errror message, there should be a more details message marked ERROR in you logfile (/App_Data/Logs). Also check the console to see what kind of script errors you recive.
Hi Dennis.
In console there are some errors. Please see this image:
I think second error is my problem. There is not that path in my solution. I checked other projects, but there is not backoffice folder in umbraco folder.
Should the backoffice folder is in the umbraco folder?
With thanks.
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