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  • smriti 32 posts 103 karma points
    Aug 04, 2016 @ 10:27
    smriti
    0

    Hi

    We get below error many times on our production website:

    Oops: this document is published but is not in the cache (internal error)

    One temporary solution we found was to restart app pool and then publish the node but I'm wondering if there is a permanent fix for this issue. Also, I don't understand what could be causing this problem on my website because this is happening for just one website. Other websites which are present on the same server do not face this issue.

    On other note, this error has caused my staging website to go down completely :(. I can't access the umbraco or the website now. I am getting below error for my website now:

    The qa.mic-key.com page isn’t working

    qa.mic-key.com didn’t send any data.

    ERREMPTYRESPONSE

    I'm just clueless now and don't know how to fix this.

  • Ronish Potiah 19 posts 171 karma points
    Aug 04, 2016 @ 11:50
    Ronish Potiah
    0

    Hello,

    Try republishing the entire site.

    Use this path: [domain]/umbraco/dialogs/republish.aspx?xml=true

  • smriti 32 posts 103 karma points
    Aug 04, 2016 @ 12:53
    smriti
    0

    Thanks for the reply but the problem is that Umbraco URLs are also giving me same errors i.e.

    The qa.mic-key.com page isn’t working

    qa.mic-key.com didn’t send any data.

    ERREMPTYRESPONSE

    see below image:

    enter image description here

  • smriti 32 posts 103 karma points
    Aug 08, 2016 @ 09:14
    smriti
    0

    See below some error messages when I checked in logs: 2016-08-08 00:06:06,063 [5] WARN Umbraco.Web.UmbracoModule - [Thread 34] Umbraco has no content 2016-08-08 00:06:08,262 [5] WARN Umbraco.Web.UmbracoModule - [Thread 15] Umbraco has no content 2016-08-08 00:06:36,030 [5] WARN Umbraco.Web.UmbracoModule - [Thread 47] Umbraco has no content 2016-08-08 00:06:38,277 [5] WARN Umbraco.Web.UmbracoModule - [Thread 34] Umbraco has no content 2016-08-08 00:07:06,045 [5] WARN Umbraco.Web.UmbracoModule - [Thread 69] Umbraco has no content 2016-08-08 00:07:08,276 [5] WARN Umbraco.Web.UmbracoModule - [Thread 34] Umbraco has no content 2016-08-08 00:07:36,012 [5] WARN Umbraco.Web.UmbracoModule - [Thread 69] Umbraco has no content 2016-08-08 00:07:38,274 [5] WARN Umbraco.Web.UmbracoModule - [Thread 15] Umbraco has no content 2016-08-08 00:08:06,011 [5] WARN Umbraco.Web.UmbracoModule - [Thread 69] Umbraco has no content 2016-08-08 00:08:08,258 [5] WARN Umbraco.Web.UmbracoModule - [Thread 34] Umbraco has no content 2016-08-08 00:08:36,010 [5] WARN Umbraco.Web.UmbracoModule - [Thread 34] Umbraco has no content 2016-08-08 00:08:38,256 [5] WARN Umbraco.Web.UmbracoModule - [Thread 69] Umbraco has no content

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