We are a service provider and do not have an Unbraco environment on our infrastructure but we have one client who have sent the package and we loaded on our server and site is working,
after few days suddenly site stopped loading there was no clue on the logs and also many other sites on the server which are non Unbraco are working file and we use Plesk CP
finally we re-provisioned the site on other server and it worked but without knowing the issue we can not confirm that the issue is solved. as client had to DNS changes.
what can be triggering to site not loading? it seems some folder access changed automatically @@
Site not loading
Hello
We are a service provider and do not have an Unbraco environment on our infrastructure but we have one client who have sent the package and we loaded on our server and site is working,
after few days suddenly site stopped loading there was no clue on the logs and also many other sites on the server which are non Unbraco are working file and we use Plesk CP
finally we re-provisioned the site on other server and it worked but without knowing the issue we can not confirm that the issue is solved. as client had to DNS changes.
what can be triggering to site not loading? it seems some folder access changed automatically @@
Hi Bhupesh,
You have to check logs resides in app data folder. Any one can tell you specific reason after seeing log file information.
Hi Bhupesh,
I think problem is not Umbraco related.
Please check logs in umbraco solution - ~/app_data/logs folder.
Check IIS logs.
Check folders permissions - https://our.umbraco.org/wiki/reference/files-and-folders/permissions/
I hope it will help you.
Thanks,
Alex
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