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  • Saied 349 posts 674 karma points
    Sep 08, 2016 @ 16:55
    Saied
    0

    Getting 500 error while trying to get context menu?

    Using Umbraco And Getting Started
    Umbraco 7

    I recently deployed from my stage server to production and when I try to access the context menu from a content node for example, I get this error:

    https://www.sctflash.com/umbraco/backoffice/UmbracoTrees/ContentTree/GetMenu?id=1268&application=content&tree=&isDialog=false 500 (Internal Server Error)

    I have cleared the App Data folder as well as uninstalled other packages. It is giving me 500 errors with the Document Types, Templates, Content, Media, etc.

    I don't see any errors in the app_data/logs file

    I am running Umbraco version 7.4.3.

    Is there any possibility of files I am missing. I basically copied everything I had on stage over to production.

    Thanks, Saied

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  • Saied 349 posts 674 karma points
    Sep 08, 2016 @ 18:20
    Saied
    100

    Ok,

    Wow this was a tough one to find, but hopefully it will help someone else. The reason why the context menus were not working and the courier dashboard was not working as well was because the courier.config had malformed xml (It was missing an end comment).

    I had to set the existingResponse to passThrough on httpErrors in web.config to get the actual xml error where I was then able to fix it.

    Thanks, Saied

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  • Jonathan Roberts 409 posts 1063 karma points
    May 15, 2017 @ 15:17
    Jonathan Roberts
    0

    Hi,

    We are running version 7.5.3 and when a User logs in they get:

    Server error: Contact administrator, see log for full details. Failed to retrieve data for a node's menu 1052

    Which in the developer window is linked to:

    https://www.gowhitewater.co.uk/umbraco/backoffice/UmbracoTrees/ContentTree/GetMenu?id=1052&application=content&tree=&isDialog=false

    If we log in as Super admin we do not see this error.

    Can anyone help? We did set this existingResponse to passthrough but im not sure where the errors are generated.

    Thanks

    Jon

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