A client website (upgraded to 7.5.0 some months ago) is experiencing serious difficulty in the Media section, particularly in the rendering of the Media tree.
Upon inspection, the request /umbraco/backoffice/UmbracoTrees/ApplicationTree/GetApplicationTrees?application=media&tree=&isDialog=false is taking an extremely long time to return (over 3 minutes and usually timing out). I also had difficulties in emptying the recycle bin.
Has anyone seen this problem before as it is effecting the clients ability to upload and manage files. I saw some reports on this but no definitive fix.
I upgraded (locally) to 7.5.3 but the problem persists.
Sorry Rasmus - I don't believe we ever did get a firm fix for this (I'm struggling at this point to remember the exact client involved).
I believe I did migrate the SqlCE database to a full MSSQL implementation and potentially removed any old (non-published) content versions (just to compact the database, which had quite a few nodes).
I believe, once we moved to full MSSQL, that this problem stopped occuring, but there was no specific code fix or issue uncovered.
Slow media tree retrieval - GetApplicationTrees
Hello,
A client website (upgraded to 7.5.0 some months ago) is experiencing serious difficulty in the Media section, particularly in the rendering of the Media tree.
Upon inspection, the request /umbraco/backoffice/UmbracoTrees/ApplicationTree/GetApplicationTrees?application=media&tree=&isDialog=false is taking an extremely long time to return (over 3 minutes and usually timing out). I also had difficulties in emptying the recycle bin.
Has anyone seen this problem before as it is effecting the clients ability to upload and manage files. I saw some reports on this but no definitive fix.
I upgraded (locally) to 7.5.3 but the problem persists.
Thanks in advance. Liam.
Hi Liam,
We're experiencing the same issue at a client (running Umbraco 7.3.8).
Did you ever find a fix?
Sorry Rasmus - I don't believe we ever did get a firm fix for this (I'm struggling at this point to remember the exact client involved).
I believe I did migrate the SqlCE database to a full MSSQL implementation and potentially removed any old (non-published) content versions (just to compact the database, which had quite a few nodes).
I believe, once we moved to full MSSQL, that this problem stopped occuring, but there was no specific code fix or issue uncovered.
Hi Liam
Try to us some cleaning package for your Umbraco installation. For example - "F.A.L.M. Housekeeping": https://our.umbraco.org/projects/backoffice-extensions/falm-housekeeping/
It can help you to remove unused data from the database.
How many nodes has your site approximately?
Thanks,
Alex
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