paying a customer back in ucommerce

Press Ctrl / CMD + C to copy this to your clipboard.

Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at

Gitte Bredal Jørgensen 2 posts 72 karma points

Oct 27, 2016 @ 13:15

0

Paying a customer back in ucommerce

Hi,

Thanks for a great Forum and a great site. There is a lot of useful information. However, I searched for a special thing that I cannot figure out.

I am new in this position and I am managing a website that is build in v4. We have a shop, where our customers can pay with creditcards. Now we have a customer who has returned one of the items she has bought and we wanted to credit her that amount by paying her back Through the system. I have been told, that it has been done previously, but I don't know where to do that.

Are there anyone out there who can help me with a path to where I should look?

Kind regards Gitte

Copy Link
Søren Spelling Lund 1797 posts 2786 karma points

Nov 07, 2016 @ 09:09

0

Hi Gitte,

uCommerce can do this automatically when an order is cancelled in the back-end. Please note that it must be enabled by changing a configuration file.

Details on the required configured are located at http://docs.ucommerce.net/ucommerce/v7.1/payment-providers/general-setup-of-payment-methods.html

In the future I would recommend you ask uCommerce related questions on the uCommerce forum at http://eureka.ucommerce.net. You get a much faster reply there. For thing related to uCommerce at least :)

Copy Link
Gitte Bredal Jørgensen 2 posts 72 karma points

Nov 07, 2016 @ 09:13

0

Hi Søren,

Thanks for your reply.

I am greatful.

I will - thanks for the input.

Regards Gitte

Copy Link
is working on a reply...

This forum is in read-only mode while we transition to the new forum.

You can continue this topic on the new forum by tapping the "Continue discussion" link below.

Please Sign in or register to post replies

Flag this post as spam?

Paying a customer back in ucommerce