I have a weird issue with an Umbraco 6.2.6 site I've inherited.
The issue occurs when I jump into the Media section and clicks on the "Upload"-icon, choose a file and press "Upload".
The file simply does not show up in the media archive!
I can see the spinner for a second in the node tree but the file isn't created.
If I however right-click the media library and select "Create new" and selects "File" or "Image", selects a file and press "Save" then the file i created as expected.
There are no errors in my console and there are no explicit errors in the UmbracoTraceLog.
I've been using Umbraco for a while and have never come across this issue. Do you guys have any suggestions?
I should note that I have the site running locally as well and here everything works just fine.... it's only an issue in production! :S
That's really odd - I'm wondering if there perhaps is anything written to the logfile in /App_Data/Logs? Does that contain anything marked with "ERROR", which can be related to the upload issue you're having?
What browser are you using? And have you tried using a different browser to see if it also happens in other browsers?
I'm just trying to setup a test site on the production server and uploading the exact same code I'm running locally. But it should be the same already.
Ok, sounds very weird - Did you upgrade the Umbraco instance locally or somehow change some files? At the time of this writing I can't give you a qualified answer on why this happened and now seems to magically have been fixed :)
Images won't upload to media
Hi Umbracians,
I have a weird issue with an Umbraco 6.2.6 site I've inherited. The issue occurs when I jump into the Media section and clicks on the "Upload"-icon, choose a file and press "Upload". The file simply does not show up in the media archive!
I can see the spinner for a second in the node tree but the file isn't created.
If I however right-click the media library and select "Create new" and selects "File" or "Image", selects a file and press "Save" then the file i created as expected.
There are no errors in my console and there are no explicit errors in the UmbracoTraceLog.
I've been using Umbraco for a while and have never come across this issue. Do you guys have any suggestions?
I should note that I have the site running locally as well and here everything works just fine.... it's only an issue in production! :S
Thanks :)
Hi Jacob
That's really odd - I'm wondering if there perhaps is anything written to the logfile in /App_Data/Logs? Does that contain anything marked with "ERROR", which can be related to the upload issue you're having?
What browser are you using? And have you tried using a different browser to see if it also happens in other browsers?
Looking forward to hearing from you.
/Jan
Hi Jan,
Thanks for the response. It happens in all browsers - but only on the production server.
I've just inspected the log with Log4Net's level set to "Debug". The only thing I'm getting related to the upload is this:
2016-11-03 21:18:04,076 [71] DEBUG Umbraco.Web.UmbracoModule - [Thread 100] Begin request: http://test.domain.com/umbraco/webservices/MediaUploader.ashx?format=json&action=upload&parentNodeId=19265. 2016-11-03 21:18:04,107 [71] DEBUG Umbraco.Web.UmbracoModule - [Thread 95] Begin request: http://test.domain.com/base/FolderBrowserService/GetChildren/19265?_=1478204249547. 2016-11-03 21:18:04,154 [71] DEBUG Umbraco.Web.UmbracoModule - [Thread 85] Begin request: http://test.domain.com/umbraco/webservices/TreeDataService.ashx?rnd=e2c0fb9a83044b93ada36426149558ff&id=-1&treeType=media&contextMenu=true&isDialog=false&rnd2=55.1&_=1478204249552. 2016-11-03 21:18:04,763 [71] DEBUG Umbraco.Web.UmbracoModule - [Thread 99] Begin request: http://test.domain.com/umbraco/webservices/TreeDataService.ashx?rnd=a48ce8714d0b4bea8c6ed7c84bfb14ad&id=19265&treeType=media&contextMenu=true&isDialog=false&rnd2=19.7&_=1478204250197.I'm just trying to setup a test site on the production server and uploading the exact same code I'm running locally. But it should be the same already.
Seems weird :S
Hmmmmm.... it seems to be a code issue. I've just uploaded my local website to the server and know it's working on the production server.
But I sure would like an explanation as to what might cause this issue.... ? :)
Hi Jacob
Ok, sounds very weird - Did you upgrade the Umbraco instance locally or somehow change some files? At the time of this writing I can't give you a qualified answer on why this happened and now seems to magically have been fixed :)
/Jan
Nope - no changes has been made locally. A fresh grab from the TFS repository which "should" match what's running in production at this point.
However - the site originated as an Umbraco 4.x.x site and has been upgraded a few times.
I'm wondering if any old Umbraco remnants on the server could cause this?
But at least there seems to be a fix (delete everything and upload freshly from local).
Thanks for your time though :)
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