I'm working on my first Umbraco project (v7.4.3) and have found that I really like the CMS. I made a website for a client and everything works fine on my development environment. But when I transferred the entire thing to their AWS production environment, I've run into some trouble manipulating the user nodes.
In particular,
1) I cannot create new users (when I click create on the dialog, the right side of the screen simply goes white).
2) I cannot change the password of the one user (which came with the imported database from my dev site)
Not sure if its related, but I'm also getting a 404 error for the gravatar image.
I can understand why you have debug off, for a production server, but is it possible for you to switch your AWS instance back to debug for a few minutes. The reason I ask, is that you have correctly identified the issue - it is showing right now in your screenshot in the console log, but because you have debug off, its just a unknowable location in DependancyHandler.axd. If you switch debug on, then it will give the correct .js file, and this will help.
Web.config:-
<system.web>
<complication debug="true">
You are correct, the error with gravatar can be ignored, it has no baring on this issue.
So update, I did as Jonathan suggested and turned debug on, then it eventually lead to me clear out that gravatar error that was showing up in the console.
With that out of the way, I still can't figure out why I can't create users on my production server. Any help would be appreciated. There are now no console errors reported.
The user editor uses legacy asp.net controls to edit, the users. I suspect there's a problem with these on your production servers.
To pinpoint the error you could try keeping debug=true for a short while, try to visit the user section, and then see if you can download the log file, and look for errors in it. Perhaps you can post the log file here.
The log file is located in /App_Data/Logs/UmbracoTracelog.txt
Hi Jasper, thank you for your response. I did like you recommended and have found the problem.
2016-12-20 17:45:12,308 [P3492/D3/T7] ERROR umbraco.userTasks - Failed to create the user. Error from provider: ProviderError
System.ArgumentException: Password length specified must be between 1 and 128 characters.
at System.Web.Security.Membership.GeneratePassword(Int32 length, Int32 numberOfNonAlphanumericCharacters)
at umbraco.userTasks.PerformSave()
Am I understanding correctly that the password generator is not generating a valid password?
Yes it looks as though something goes wrong when you're creating the user. As far as I can tell from the source code, a new user is created with a temporary password. The arguments to the GeneratePassword method is taken from the configuration of the UsersMembershipProvider in web.config.
Check that values for minRequiredPasswordLength and minRequiredNonalphanumericCharacters both are > 0. Maybe that will satisfy the password policies, on your production server.
Cannot create user on production server
Hi all,
I'm working on my first Umbraco project (v7.4.3) and have found that I really like the CMS. I made a website for a client and everything works fine on my development environment. But when I transferred the entire thing to their AWS production environment, I've run into some trouble manipulating the user nodes.
In particular, 1) I cannot create new users (when I click create on the dialog, the right side of the screen simply goes white). 2) I cannot change the password of the one user (which came with the imported database from my dev site)
Not sure if its related, but I'm also getting a 404 error for the gravatar image.
Hi Louie,
I can understand why you have debug off, for a production server, but is it possible for you to switch your AWS instance back to debug for a few minutes. The reason I ask, is that you have correctly identified the issue - it is showing right now in your screenshot in the console log, but because you have debug off, its just a unknowable location in DependancyHandler.axd. If you switch debug on, then it will give the correct .js file, and this will help.
Web.config:-
You are correct, the error with gravatar can be ignored, it has no baring on this issue.
Cheers
So update, I did as Jonathan suggested and turned debug on, then it eventually lead to me clear out that gravatar error that was showing up in the console.
With that out of the way, I still can't figure out why I can't create users on my production server. Any help would be appreciated. There are now no console errors reported.
The user editor uses legacy asp.net controls to edit, the users. I suspect there's a problem with these on your production servers.
To pinpoint the error you could try keeping debug=true for a short while, try to visit the user section, and then see if you can download the log file, and look for errors in it. Perhaps you can post the log file here.
The log file is located in /App_Data/Logs/UmbracoTracelog.txt
Regards Jesper Hauge
Hi Jasper, thank you for your response. I did like you recommended and have found the problem.
Am I understanding correctly that the password generator is not generating a valid password?
Hi again Louie,
Yes it looks as though something goes wrong when you're creating the user. As far as I can tell from the source code, a new user is created with a temporary password. The arguments to the GeneratePassword method is taken from the configuration of the UsersMembershipProvider in web.config.
Could you check this tag in your web.config:
Check that values for
minRequiredPasswordLengthandminRequiredNonalphanumericCharactersboth are > 0. Maybe that will satisfy the password policies, on your production server.Regards Jesper Hauge
Thanks Jasper! I'll do this as soon as I can and get back to you. (no access to the environment for a few days though, fingers crossed!)
Edit: I did as Jasper suggested and that solved the problem. Cheers!
is working on a reply...
This forum is in read-only mode while we transition to the new forum.
You can continue this topic on the new forum by tapping the "Continue discussion" link below.