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  • Daniel Jensen 29 posts 160 karma points
    Dec 16, 2016 @ 08:44
    Daniel Jensen
    0

    Unable to install local package. It never finishes

    Hi, I'm trying to export some settings from a existing umbraco, to a new umbraco installation.

    I have exported these settings into a package, but when i try to install this package on the new umbraco installation, it just never finishes.

    It just hangs, which looks like this: enter image description here

    I can still browse away from it again, Umbraco doesnt freeze.

    Does anyone know a solution to this? I would have to have to redo the settings manually.

    Umbraco version 7.5.6 assembly: 1.0.6185.24083
    

    Thanks in advance

    Update:

    I've found something in the release notes of 7.5.x version of Umbraco:

    Packages installer UI update / packages can target a minimum Umbraco version
    

    I am unsure what this means, other than I can see there is a new design on the package UI. But does this mean that it only accepts packages from a specific Umbraco version and newer?

  • Daniel Jensen 29 posts 160 karma points
    Dec 21, 2016 @ 09:28
    Daniel Jensen
    100

    I ended up just using a older version of Umbraco, 7.4.1, because I knew it to work with local packages.

    It also worked to later upgrade to the newest version (7.5.6).

  • grega 2 posts 71 karma points
    Dec 22, 2016 @ 12:24
    grega
    0

    Same problem here. Can't install package.

  • Frank Buchner 22 posts 90 karma points
    Dec 24, 2016 @ 18:59
    Frank Buchner
    0

    Yep... happening for me too on 7.5.6!

  • Nicholas Westby 2054 posts 7103 karma points c-trib
    Dec 25, 2016 @ 04:21
    Nicholas Westby
    0

    Which packages are you unable to install?

  • Alan Ellicott 45 posts 104 karma points
    Dec 26, 2016 @ 10:37
    Alan Ellicott
    0

    Same for me. Using latest version of Umbraco 7.5.6 I tried to install Multi Url Picker and after waiting for the Uploading package progress bar to complete for a long time I realised it wasn't going to happen. Transferred installation to another server and same thing happened with this version.

  • Nicholas Westby 2054 posts 7103 karma points c-trib
    Dec 27, 2016 @ 05:20
    Nicholas Westby
    0

    Worked fine for me:

    Installed

    Was running from Visual Studio 2015 against SQL Server, and installed the package from a local file after downloading it. Umbraco 7.5.6.

    You might want to check for errors in your Umbraco log and in your browser's developer console (I was using Chrome). Also be sure that Visual Studio isn't stuck with an exception dialog open.

    By the way, you might consider Archetype as an alternative to Multi URL Picker: https://code101.net/links-in-umbraco-are-broken-but-alternatives-exist-1fe89aae2093

  • Daniel Jensen 29 posts 160 karma points
    Dec 29, 2016 @ 08:14
    Daniel Jensen
    0

    The package i tried to install, was a package i created in Umbraco v7.4.1, to export all the settings, doctypes etc to a new installation.

    And the site was on a azure website.

  • Nicholas Westby 2054 posts 7103 karma points c-trib
    Dec 29, 2016 @ 16:15
    Nicholas Westby
    0

    Sounds like it might be a bug relating to something particular to that package. I'd recommend submitting a bug report here: http://issues.umbraco.org/issues

    If the package has info you'd rather not have others see, I believe you can attach files to issues so that only Umbraco HQ can see them. Also, if you can get your error log, I'm sure that would be of use too.

  • Frank Buchner 22 posts 90 karma points
    Dec 30, 2016 @ 19:01
    Frank Buchner
    0

    It hung up for me using 7.5.6 using a SQL Server 2012 database trying to install a local package for uCommerce (https://our.umbraco.org/projects/website-utilities/ucommerce/). The package I was trying to install was uCommerceDemoStore-Razor_5.0.1.16343.zip. I too wound up just downgrading to 7.4.1 and then installing and upgrading afterwards to 7.5.6.

  • Nicholas Westby 2054 posts 7103 karma points c-trib
    Dec 30, 2016 @ 19:03
    Nicholas Westby
    0

    Were there any errors in your error log when the install failed?

  • Frank Buchner 22 posts 90 karma points
    Dec 30, 2016 @ 19:04
    Frank Buchner
    0

    No, no errors appeared in the umbraco logs.

  • John Bergman 483 posts 1132 karma points
    Jan 08, 2017 @ 02:59
    John Bergman
    0

    I have the same problem with a plugin, all I have is the manifest, css, js and single html file.

    Uploads, and just sits on the screen afterwards... nothing in any of the logs.

    Umbraco 7.5.6; with a package created from 7.5.6; looking at the package, I see nothing out of the ordinary.

  • Luca Annuiti 16 posts 76 karma points
    Jan 13, 2017 @ 13:20
    Luca Annuiti
    0

    I have the same issue, tested with 7.5.5, 7.5.6 and 7.5.7.

    Version 7.5.4 works correctly for me

    Thanks

  • Marc Love (uSkinned.net) 447 posts 1789 karma points
    Jan 14, 2017 @ 16:03
    Marc Love (uSkinned.net)
    1

    I have seen this happen with Microsoft Edge. Installing via Chrome and Firefox worked fine.

  • Zac 223 posts 575 karma points
    Jan 18, 2017 @ 16:32
    Zac
    0

    I have reproduced this issue.

    Very simple package created in 7.5.4 won't install to 7.5.7 in the exact same way. Just sits there saying "Uploading package".

    No errors client or server side that I can see.

  • Kyle Weems 42 posts 296 karma points MVP 8x c-trib
    Jan 24, 2017 @ 18:45
    Kyle Weems
    0

    I'm experiencing this issue as well, with a barebones basic package, when locally installing.

    Anyone yet know why this happens or what the solution is?

  • John Bergman 483 posts 1132 karma points
    Jan 24, 2017 @ 18:46
    John Bergman
    0

    Try it with Chrome, it looks like a browser issue.

    Targeted for a fix in 7.5.8 I believe... due out soon.

  • Kyle Weems 42 posts 296 karma points MVP 8x c-trib
    Jan 24, 2017 @ 19:04
    Kyle Weems
    0

    I do use Chrome. No luck :/

  • Kyle Weems 42 posts 296 karma points MVP 8x c-trib
    Jan 24, 2017 @ 19:49
    Kyle Weems
    0

    I don't know if this is of any use, but this is the error in my log:

    2017-01-24 11:39:13,196 [P15320/D4/T42] ERROR umbraco.cms.businesslogic.packager.Installer - Error importing file C:\[My Directory goes here]\Umbraco\App_Data\5a4fecc2-1887-490e-b825-313172153d7b.umb
    System.NullReferenceException: Object reference not set to an instance of an object.
    at umbraco.cms.businesslogic.packager.Installer.LoadConfig(String tempDir)
    at umbraco.cms.businesslogic.packager.Installer.Import(String inputFile, Boolean deleteFile)
    2017-01-24 11:39:13,196 [P15320/D4/T42] ERROR Umbraco.Web.WebApi.Filters.FileUploadCleanupFilterAttribute - Could not acquire actionExecutedContext.Response.Content
    System.NullReferenceException: Object reference not set to an instance of an object.
    at Umbraco.Web.WebApi.Filters.FileUploadCleanupFilterAttribute.OnActionExecuted(HttpActionExecutedContext actionExecutedContext)
    
  • John Bergman 483 posts 1132 karma points
    Jan 24, 2017 @ 19:54
    John Bergman
    0

    That is a different behavior than what I was seeing.  is the package available on Our.umbraco.org?

  • Luca Annuiti 16 posts 76 karma points
    Feb 02, 2017 @ 16:49
    Luca Annuiti
    0

    Finally, today installed a new 7.5.8 and no problem with my custom package. Maybe it was an issue of the previous release.

  • John Bergman 483 posts 1132 karma points
    Feb 02, 2017 @ 16:51
    John Bergman
    0

    Yep, it is fixed in 7.5.8 :-)

  • Nigel 23 posts 78 karma points
    May 10, 2017 @ 14:00
    Nigel
    0

    is it back in 7.5.13?

  • Matt Bliss 176 posts 234 karma points c-trib
    Sep 09, 2017 @ 12:43
    Matt Bliss
    0

    I've just experienced the same problem in 7.5.14

  • Thomsen 113 posts 336 karma points
    Sep 27, 2017 @ 14:03
    Thomsen
    0

    I have the same problem in v. 7.7. Site refreshes 5 to 6 times after uploading the zip file, then nothing happens ...

  • Matt Bliss 176 posts 234 karma points c-trib
    Sep 27, 2017 @ 14:26
    Matt Bliss
    0

    If it is any help I worked around the problem.

    TLDR: uSync!

    The problem with the never ending package install had the appearance to me of possibly being more JS/UI related rather than being in the .Net code that would be doing the bulk of the work.

    On the basis of this hunch I checked out if there were any reports of problems with uSync which uses the same packaging engine and probably gets much higher usage than the original package feature does now.

    I didn't find any reported issues for the versions of Umbraco affected. I tried uSync for porting my document and data types and it worked great.

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