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  • pieter van Uhm 23 posts 49 karma points
    Jan 03, 2017 @ 12:30
    pieter van Uhm
    0

    Umbraco 7.1.4 umbraco login blankscreen, /umbraco/views/*/umb-* files are missing.

    Umbraco 7.1.4 umbraco login blankscreen, /umbraco/views//umb- files are missing.

    I some strange way, from one to another day Umbraco is not accesible anymore.

    The /umbraco pages gives an blank page and in the console we get some errors about missing files. see attachment.

    Can somebody help me :) ?

    Screenshot

  • Dennis Adolfi 1082 posts 6446 karma points MVP 5x c-trib
    Jan 04, 2017 @ 09:23
    Dennis Adolfi
    0

    Hi Pieter.

    Have you tried to Bump the ClientDependency version number in the /Config/ClientDependency.config file?

    Any errors in your logfile?

  • pieter van Uhm 23 posts 49 karma points
    Jan 05, 2017 @ 08:27
    pieter van Uhm
    0

    Hi Dennis,

    I changed de version from 1851814283 to 1851814285. This is not working, do you have any other solution?

    Kind regards

  • Dennis Adolfi 1082 posts 6446 karma points MVP 5x c-trib
    Jan 05, 2017 @ 09:04
    Dennis Adolfi
    0

    Strange...

    Did you have any errors in your logfile?

    /App_Data/Logs/

    Here are some things to try:

    Have you tried reset the IIS?

    Does this happen in all browsers?

    Have you set all the correct folder permissions? https://our.umbraco.org/Documentation/Getting-Started/Setup/Install/Permissions

    Is this a load-balanced enviroment?

    Does it work locally?

    Do you have Trace enabled in your web.config? Try and remove that: https://our.umbraco.org/forum/using/ui-questions/72590-admin-login-not-displaying#comment-235228

    Looking at this thread: https://our.umbraco.org/forum/using/ui-questions/72590-admin-login-not-displaying it could be that you have a fault in your connectionstring and your live site is running on cached object. Removing the /App_Data/Temp/ folder could probobly give you an error, but that would take your live site down. As mentioned in this thread, have you checked that your hosting provider haveĀ“nt done any updates?

  • Dennis Adolfi 1082 posts 6446 karma points MVP 5x c-trib
    Jan 12, 2017 @ 07:13
    Dennis Adolfi
    0

    Hi Pieter.

    Just to follow up: Did you find a solution to this problem? In that case could you share the solution so it might help someone in the future?

    Take care!

  • pieter van Uhm 23 posts 49 karma points
    Jan 24, 2017 @ 08:49
    pieter van Uhm
    0

    Hi Dennis,

    Nope in the end nothing works, i tried restore umbraco with same version as installed. didn't work.

    The last thing i tried was to put our Staging envoirement back, and swap this to live.

    Kind regard.

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