What URL are you trying for the back-end, just www.mysite.com/umbraco or is there any query string or anything else? If so then try clearing it out and just keeping /umbraco.
If you still have the problem, what browser are you using? Could something be cached? Try a different browser or an incognito session.
If you go to the about:config page then there's a Preference called 'javascript:enabled' this should be true, if it's not then double click it to change the value.
You should be okay just to copy the folder structure and then change the connection string. Is it SQL Express you're using?
Umbraco caches data within the file system so it's possible that this is out of sync, it's probably worth deleting the App_Data\umbraco.config file and letting it be re-created.
If you do manage to log in, right click on the Home page and publish including all child pages. This will recreate the umbraco.config
If that doesn't work, then try also deleting the contents of the App_Data\Temp\ClientDependency folder.
Have you checked the newest log in App_Data\logs, is there anything in there which helps?
I've just copied my Umbraco to another folder, amended the UmbracoDbDSN in the web.config to point at a different database (changed from local SQL Server CE .sdf to Azure).
When I go to /umbraco I get the login page as expected. When I disable Javascript I see a white page, with the javascript disabled message.
So about:config is saying that Javascript is enabled. Is the page totally white or are you still getting the "JavaScript is disabled. Please enable to continue!" message?
Are you only seeing the issue in Firefox? Have you tried disabling any browser extensions, including Firebug?
If all you've changed between existing website and new website is the connection string, is this definitely correct? What if you reset the connection string to the same as the original website, can you log in then?
Also, could it be IIS related, have you recycled the app pool? What if you change your new IIS site to point at the original site, does that load the login page?
Copied Umbraco Website -> White Page (Backend)
Hello
(i dont know if this is even possible - but here is what i have done:)
i just copied our homepage to use the copy for our second company and to create a new page from the existing page.
i copied the database via backup and restored the backup in a newly created database.
then i copied our umbraco website and configured the database connection-string in web.config.
the website is working fine but i cannot access the umbraco admin-page (backend)
i only get a white page with no content.
any suggestions?
thank your for your help
Hi Bjoern,
What URL are you trying for the back-end, just www.mysite.com/umbraco or is there any query string or anything else? If so then try clearing it out and just keeping /umbraco.
If you still have the problem, what browser are you using? Could something be cached? Try a different browser or an incognito session.
Tim
Hi Tim
no its just beta.mysite.com/umbraco.
I tried different browser and incognito session with firefox - none of them is working.
but i saw an error: JavaScript is disabled. Please enable to continue!
how can this be disabled ?
There's some info here about checking Javascript in Firefox. Apologies I'm more of a Chrome person. https://support.mozilla.org/en-US/questions/1084347
If you go to the about:config page then there's a Preference called 'javascript:enabled' this should be true, if it's not then double click it to change the value.
i checked it an javascript is enabled - this might not have to do with my problem.
another question: is my way the right way to copy a homepage with umbraco ?
i really dont have much experience with umbraco but this problem is driving me crazy :/
Hi Bjoern,
You should be okay just to copy the folder structure and then change the connection string. Is it SQL Express you're using?
Umbraco caches data within the file system so it's possible that this is out of sync, it's probably worth deleting the App_Data\umbraco.config file and letting it be re-created.
If you do manage to log in, right click on the Home page and publish including all child pages. This will recreate the umbraco.config
If that doesn't work, then try also deleting the contents of the App_Data\Temp\ClientDependency folder.
Have you checked the newest log in App_Data\logs, is there anything in there which helps?
Tim
Hi Tim
no we are using MSSQL Server 2008 R2
i deleted App_Data\umbraco.config -> backend is still white
deleted App_Data\Temp\ClientDependency -> backend is still white
then i checked todays log-File -> file is empty ...
I've just copied my Umbraco to another folder, amended the UmbracoDbDSN in the web.config to point at a different database (changed from local SQL Server CE .sdf to Azure).
When I go to /umbraco I get the login page as expected. When I disable Javascript I see a white page, with the javascript disabled message.
So about:config is saying that Javascript is enabled. Is the page totally white or are you still getting the "JavaScript is disabled. Please enable to continue!" message?
Are you only seeing the issue in Firefox? Have you tried disabling any browser extensions, including Firebug?
Tim
Hi Tim
i get this issue in every webbrowser (IE, Firefox, Chrome, Vivaldi)
If all you've changed between existing website and new website is the connection string, is this definitely correct? What if you reset the connection string to the same as the original website, can you log in then?
Also, could it be IIS related, have you recycled the app pool? What if you change your new IIS site to point at the original site, does that load the login page?
Tim
i just recreated the whole site and now it is working .... do i have to understand this ?
thanks for your help and advices anyway
is working on a reply...
This forum is in read-only mode while we transition to the new forum.
You can continue this topic on the new forum by tapping the "Continue discussion" link below.