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  • Justyna 14 posts 146 karma points
    Feb 09, 2017 @ 09:33
    Justyna
    0

    Sending email to a different domain

    I have an Umbraco website with a contact form that when submitted should send an email to a specified email address. It works fine when the 'to email' is on the same domain as the from email. However it seems to throw an error when the 'to email' is on a different domain.

    I was just wondering if there is something within Umbraco that I need to do to enable this. error screenshot

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  • Dennis Adolfi 1082 posts 6449 karma points MVP 6x c-trib
    Feb 09, 2017 @ 12:39
    Dennis Adolfi
    0

    Hi Justyna.

    It's not an Umbraco related issue, since it is a response sent back from the mail server. But that doesn't mean we can't try to help you! :)

    What mailserver provider are you using? SendGrid? MandrillApp? Barracuda?

    What port are you using? I saw an issue on StackOverflow where had an similar issue as you, and it turned out to be the wrong port. http://stackoverflow.com/questions/10592026/mailbox-unavailable-the-server-response-was-no-such-domain-at-this-location

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  • Justyna 14 posts 146 karma points
    Feb 17, 2017 @ 11:44
    Justyna
    1

    Thanks for your help, I thought it was unlikely to be an Umbraco issue. I passed this issue to the team that manages our mailserver.

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