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  • Jennifer Killingsworth 191 posts 247 karma points
    Feb 27, 2017 @ 15:06
    Jennifer Killingsworth
    0

    Root element is missing. Error when accessing backend

    This was working on Friday, but on Monday when I log into the backend of Umbraco this morning I see this error:

    Server Error in '/' Application.

    Root element is missing.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Xml.XmlException: Root element is missing.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [XmlException: Root element is missing.]
    System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res) +189
    System.Xml.XmlTextReaderImpl.ParseDocumentContent() +1240
    System.Xml.Linq.XDocument.Load(XmlReader reader, LoadOptions options) +58 System.Xml.Linq.XDocument.Load(String uri, LoadOptions options) +137 umbraco.BusinessLogic.ApplicationTree.LoadXml(Action`1 callback, Boolean saveAfterCallback) +151
    umbraco.BusinessLogic.ApplicationTree.EnsureCache() +307
    umbraco.BusinessLogic.ApplicationTree.get_AppTrees() +9
    umbraco.cms.presentation.Trees.TreeDefinitionCollection.RegisterTrees() +129 umbraco.cms.presentation.Trees.TreeDefinitionCollection..cctor() +28

    [TypeInitializationException: The type initializer for 'umbraco.cms.presentation.Trees.TreeDefinitionCollection' threw an exception.] umbraco.controls.Tree.TreeControl.Initialize() +228
    umbraco.controls.Tree.TreeControl.OnPreRender(EventArgs e) +193
    System.Web.UI.Control.PreRenderRecursiveInternal() +113
    System.Web.UI.Control.PreRenderRecursiveInternal() +222
    System.Web.UI.Control.PreRenderRecursiveInternal() +222
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4297

    Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.36371

  • Jennifer Killingsworth 191 posts 247 karma points
    Feb 27, 2017 @ 15:27
    Jennifer Killingsworth
    0

    Did some file comparisons between our staging instance and production. Some how the tree.config file on production was blank.

    How could that file get wiped out?

    Is there a known security issue with 4.11.10?

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