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  • Cory Colt 34 posts 127 karma points
    Mar 13, 2017 @ 16:13
    Cory Colt

    Merchello Shipped Emails Not Sending

    I am running the latest version of Umbraco (7.5.11) and the latest version of Merchello (2.5.0). I'm trying to get the Order Shipped email to send once I mark the order's shipment status as "Shipped" (see screenshot below).

    shipment status

    As of right now, only the Order Confirmation is being emailed and seems to be working correctly, so I know the SMTP server is setup and working correctly.

    Do I need to do anything specific or manually to get the Order Shipped email to send? I have it setup as message (same as the order confirmation) in the Notification area of Merchello shown below.

    enter image description here

    enter image description here

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