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dimple 12 posts 81 karma points

Apr 06, 2017 @ 12:20

0

preview button not working

Hi, In Umbraco cms preview button is not working, Its showing "something went wrong" on click of preview button can some one help me with this issue.

thanks

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Damiaan 442 posts 1302 karma points MVP 6x c-trib

Apr 07, 2017 @ 08:32
2
Do you have more information in the logs? Look at /app_Data/Logs and add the logs here if you don't understand what is going on.

What you can do too:
1. clear your cookies and log in again
2. clear the /App_data/Preview folder
3. check if all mandatory properties are supplied
Kind regards
Damiaan
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dimple 12 posts 81 karma points

Apr 07, 2017 @ 11:42

0

find the below log: INFO : Umbraco.Web.Security.WebSecurity - [Thread 297]

INFO : Umbraco.Core.PluginManager - [Thread 555] Starting resolution types of Umbraco.Web.Trees.TreeController

INFO : Umbraco.Core.PluginManager - [Thread 555] Completed resolution of types of Umbraco.Web.Trees.TreeController, found 4 (took 0ms) WARN: Umbraco.Web.Models.Mapping.PreValueDisplayResolver - [Thread 570] Could not find persisted pre-value for field startNodeId INFO: Umbraco.Core.Sync.DefaultServerMessenger - [Thread 548] Submitting calls to distributed servers

clearing cookies and app data/preview things does not work.

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Damiaan 442 posts 1302 karma points MVP 6x c-trib

Apr 07, 2017 @ 11:45
0
A few options:
- The startnode does not exists (anymore - have you deleted it),
- the startnode is not in cache (what is the "published url" under the properties tab?)
- verify health check under developer)
Could you check those things?

Maybe try choosing another startNode and check if this does work? Just too rule out that there is something wrong with the selected node?
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dimple 12 posts 81 karma points

Apr 11, 2017 @ 04:23

0

still button is not working . kindly suggest.

Thanks,

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Rune Hem Strand 147 posts 911 karma points hq c-trib

Apr 11, 2017 @ 06:56

0

Hi Dimple

Good suggestions from Damian but hard to determine without more info. If you reach out to the support team in the Umbraco Cloud portal (the chat icon in the lower right corner) then we can have a look. Once solved we can post solution here so everyone can benefit from it :)

All the best Rune

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dimple 12 posts 81 karma points

Sep 08, 2017 @ 05:25

0

I am still facing this issue.The version i am using is v7.1.4 kindly suggest to whom should I reach out in the support team

Thanks

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dimple 12 posts 81 karma points

Sep 08, 2017 @ 07:27

0

sending IIS log file here: /umbraco/dialogs/preview.aspx id=46855 80 10620267 10.2.7.167 Mozilla/5.0+(Windows+NT+6.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1712.4+Safari/537.36 http://uatcorpwebcms.larsentoubro.com/umbraco 302 0 0 890 2017-09-08 06:03:13 10.11.3.30 GET /css/RichTextEditor.css 1504850593450 80 - 10.2.7.167 Mozilla/5.0+(Windows+NT+6.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1712.4+Safari/537.36 - 200 0 0 265 2017-09-08 06:03:14 10.11.3.30 GET /404 - 80 10620267 10.2.7.167 Mozilla/5.0+(Windows+NT+6.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1712.4+Safari/537.36 http://uatcorpwebcms.larsentoubro.com/umbraco 200 0 0 437 2017-09-08 06:03:14 10.11.3.30 GET /assets/corporate/css/style.css - 80 - 10.2.7.167 Mozilla/5.0+(Windows+NT+6.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1712.4+Safari/537.36 http://uatcorpwebcms.larsentoubro.com/46855.aspx 304 0 0 218 2017-09-08 06:03:14 10.11.3.30 GET /assets/corporate/css/jquery.jscrollpane.css - 80 - 10.2.7.167 Mozilla/5.0+(Windows+NT+6.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1712.4+Safari/537.36 http://uatcorpwebcms.larsentoubro.com/46855.aspx 304 0 0 218 2017-09-08 06:03:14 10.11.3.30 GET /assets/corporate/js/lib/jquery.touchSwipe.min.js - 80 - 10.2.7.167 Mozilla/5.0+(Windows+NT+6.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1712.4+Safari/537.36 http://uatcorpwebcms.larsentoubro.com/46855.aspx 304 0 0 218 2017-09-08 06:03:14 10.11.3.30 GET /assets/corporate/css/modules.css - 80 - 10.2.7.167 Mozilla/5.0+(Windows+NT+6.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1712.4+Safari/537.36 http://uatcorpwebcms.larsentoubro.com/46855.aspx 304 0 0 218 2017-09-08 06:03:14 10.11.3.30 GET /assets/corporate/css/jquery.bxslider.css - 80 - 10.2.7.167 Mozilla/5.0+(Windows+NT+6.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1712.4+Safari/537.36 http://uatcorpwebcms.larsentoubro.com/46855.aspx 304 0 0 250 2017-09-08 06:03:14 10.11.3.30 GET /assets/corporate/css/lightbox.css - 80 - 10.2.7.167 Mozilla/5.0+(Windows+NT+6.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1712.4+Safari/537.36 http://uatcorpwebcms.larsentoubro.com/46855.aspx 304 0 0 218 2017-09-08 06:03:14 10.11.3.30 GET /assets/corporate/images/loading.gif - 80 - 10.2.7.167 Mozilla/5.0+(Windows+NT+6.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1712.4+Safari/537.36 http://uatcorpwebcms.larsentoubro.com/46855.aspx 304 0 0 218 2017-09-08 06:03:16 10.11.3.30 GET /assets/corporate/images/favicon.ico - 80 - 10.2.7.167 Mozilla/5.0+(Windows+NT+6.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1712.4+Safari/537.36 - 304 0 0 203 2017-09-08 06:03:17 10.11.3.30 GET /umbraco/endPreview.aspx redir=%2F404 80 10620267 10.2.7.167 Mozilla/5.0+(Windows+NT+6.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1712.4+Safari/537.36 http://uatcorpwebcms.larsentoubro.com/46855.aspx 302 0 0 78

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