Have you tried ending the iis worker process in task manager - I know not ideal, but may be enough to get the site back up -then work out what caused it?
The application pool had 32 bit applications enabled. I have set this back to false and now the cpu is dropped back and now its running fine for the moment.
2017-05-04 10:34:34,475 [P5076/D2/T34] ERROR Umbraco.Core.Security.AuthenticationExtensions - The current identity cannot be converted to Umbraco.Core.Security.UmbracoBackOfficeIdentity
System.InvalidOperationException: Cannot create a Umbraco.Core.Security.UmbracoBackOfficeIdentity from System.Security.Claims.ClaimsIdentity since the required claim http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier is missing
at Umbraco.Core.Security.UmbracoBackOfficeIdentity.FromClaimsIdentity(ClaimsIdentity identity)
at Umbraco.Core.Security.AuthenticationExtensions.GetCurrentIdentity(HttpContextBase http, Boolean authenticateRequestIfNotFound)
2017-05-04 10:34:34,647 [P5076/D2/T23] ERROR Umbraco.Core.Security.AuthenticationExtensions - The current identity cannot be converted to Umbraco.Core.Security.UmbracoBackOfficeIdentity
System.InvalidOperationException: Cannot create a Umbraco.Core.Security.UmbracoBackOfficeIdentity from System.Security.Claims.ClaimsIdentity since the required claim http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier is missing
at Umbraco.Core.Security.UmbracoBackOfficeIdentity.FromClaimsIdentity(ClaimsIdentity identity)
at Umbraco.Core.Security.AuthenticationExtensions.GetCurrentIdentity(HttpContextBase http, Boolean authenticateRequestIfNotFound)
2017-05-04 10:34:36,475 [P5076/D2/T12] INFO Umbraco.Core.Security.BackOfficeSignInManager - Event Id: 0, state: Login attempt succeeded for username [email protected] from IP address 91.183.108.80
2017-05-04 10:34:36,491 [P5076/D2/T12] INFO Umbraco.Core.Security.BackOfficeSignInManager - Event Id: 0, state: User: [email protected] logged in from IP address 91.183.108.80
2017-05-04 10:34:36,600 [P5076/D2/T12] ERROR Umbraco.Web.WebApi.Filters.AngularAntiForgeryHelper - Could not validate XSRF token
System.Web.Mvc.HttpAntiForgeryException (0x80004005): The anti-forgery token could not be decrypted. If this application is hosted by a Web Farm or cluster, ensure that all machines are running the same version of ASP.NET Web Pages and that the <machineKey> configuration specifies explicit encryption and validation keys. AutoGenerate cannot be used in a cluster.
at System.Web.Helpers.AntiXsrf.AntiForgeryTokenSerializer.Deserialize(String serializedToken)
at System.Web.Helpers.AntiXsrf.AntiForgeryWorker.Validate(HttpContextBase httpContext, String cookieToken, String formToken)
at Umbraco.Web.WebApi.Filters.AngularAntiForgeryHelper.ValidateTokens(String cookieToken, String headerToken)
Website is down Umbraco version 7.4.1
Hi,
since a couple of minutes one of our websites is down running on a VPS with Windows Server 2012 R2.
The version of Umbraco is 7.4.1
Is keeps saying loading...
I have restarted the websites and application pool, but without any luck.
We haven't changed anything the last few weeks.
Any guidance?
Thanks!
/Michaël
What I can see is that the CPU is very high for the website IIS worker process.
Log files aren't saying anything about errors or warnings...
/Michaël
Have you tried ending the iis worker process in task manager - I know not ideal, but may be enough to get the site back up -then work out what caused it?
Hi Bex,
already tried it but directly it goes back to 99% CPU.
All other website are running fine on the VPS.
/Michaël
Hi Michaël,
Is it only the front end or also the backend ?
Dave
Dave,
both front end and back end.
The application pool had 32 bit applications enabled. I have set this back to false and now the cpu is dropped back and now its running fine for the moment.
/Michaël
The only thing I now see in the logs is:
Ok after couple of minutes, the CPU is going back to 50 - 70% but not 99 anymore...
/Michaël
Some others errors from the log:
Hi Michael,
Have you checked for anything odd in the IIS logs as opposed to the Umbraco logs? Also, is there anything in Event Viewer?
Hi Nik,
yes checked but nothing strange. Only warnings like mentioned above.
Now its kind of stable.
/Michaël
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