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  • Jonathan Roberts 409 posts 1063 karma points
    May 18, 2017 @ 14:27
    Jonathan Roberts
    0

    Failed to retrieve data for a node's menu XXXX

    Hi,

    If I log into our CMS as an Editor and try to add a new page to a tree node i get the following error:

    Failed to retrieve data for a node's menu 1052

    /umbraco/backoffice/UmbracoTrees/ContentTree/GetMenu?id=1052&application=content&tree=&isDialog=false

    Returns a 500 Error.

    If I log in as the Administrator it works perfectly fine.

    Do you know what this issue is?

    Jon

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  • Craig Mayers 164 posts 508 karma points
    May 18, 2017 @ 15:40
    Craig Mayers
    0

    Hi Jonathan,

    Most likely that user doesn't have permissions to access the content tree OR a specific node (i.e. Root, Home etc.)

    Can you check the permissions for the user in the 'Users' section of the CMS.

    Regards

    Craig

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  • Jonathan Roberts 409 posts 1063 karma points
    May 18, 2017 @ 15:43
    Jonathan Roberts
    0

    Hi, I thought of that too but alas it didnt fix the issue

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  • Jonathan Roberts 409 posts 1063 karma points
    May 22, 2017 @ 07:27
    Jonathan Roberts
    101

    Hi,

    We worked out what the issue was - it was Courier. We uninstalled Courier and the tree nodes worked again.

    Jon

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