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  • Chris Hill 14 posts 114 karma points
    Jun 04, 2017 @ 20:56
    Chris Hill
    0

    Main admin user no longer works

    Somehow I managed to forget my original admin user password and so I seem to have got into a bit of a mess. I first changed the password to be the same as that of the Editor user I had directly in the database but that didn't make it work.

    I have ended up having to create a new user directly in the database umbracoUser table copying all the values from the original user, and also putting the relevant entries in the umbracoUser2app table - this new user allows me to login and see all of the options.

    I cannot seem to login under the original user (id zero) and nothing I try seems to work - when I login as the new admin level user I can't administer the original user, and when I do a forgotten password for the old admin user it sends an email to the address for the new admin user.

    Can you only have one admin user? Am I safe to delete user id zero from the umbracoUser table as it seems to be totally corrupt and non functional now?

    Thanks

  • Delete 61 posts 450 karma points
    Jun 05, 2017 @ 12:36
    Delete
    0

    Hi Chris,

    Or you can reset Admin password with this plugin?

    Regards,

    Vitaly

  • Chris Hill 14 posts 114 karma points
    Jun 05, 2017 @ 12:45
    Chris Hill
    0

    Hi

    Thanks for that - doesn't seem to do anything - I am using latest Umbraco version and it's doesn't seem to guarantee compatability so maybe that is why it doesn't seem to have changed anything?

  • Delete 61 posts 450 karma points
    Jun 05, 2017 @ 12:49
    Delete
    0

    May be, I didn't check on latest version.

  • Chris Hill 14 posts 114 karma points
    Jun 05, 2017 @ 12:55
    Chris Hill
    0

    I just downloaded the dll and placed in the bin folder. I stopped and started the site / app pool and loaded the site home page - did I miss a step, or does that sound right?

  • Delete 61 posts 450 karma points
    Jun 05, 2017 @ 13:01
    Delete
    1

    You did everything correctly, but on latest version it no longer works. :(

    There are several options, I will try, if possible, I will write to you tomorrow.

    Regards,

    Vitaly

  • Paul Wright (suedeapple) 277 posts 704 karma points
    Jun 05, 2017 @ 14:23
    Paul Wright (suedeapple)
    100

    Double check "userNoConsole" is set to False in your Database (Table : umbracoUser)

    Clear out your cookies and browser cache too, before trying to log back in.

  • Chris Hill 14 posts 114 karma points
    Jun 05, 2017 @ 16:18
    Chris Hill
    0

    Yep that seems to have got it - I'd already set that flag, but clearing out everything in the browser cache seemed to allow the login to work. Thank you.

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