As of last week, I'm unable to upload PDF files to the Media area. I am strictly a front-end user as I acquired a website that was developed in Umbraco and am tasked with updating content and such. I've searched this Forum, but have seen nothing related to this issue recently. When I attempt to upload a PDF file, I receive just a message in red saying "An error has occurred." -- no further information. The file is within the size constraint, so that's not the problem. Any suggestions?
This reply might come a little too late but I had a similar problem. When I spoke to my content editor, the pdf file wasn't a genuine pdf - the file extension was something else entirely but the way it was displayed in iOS didn't show this until I looked at the file properties - it was a .pdf.xxx
Might be a long shot but it is worth have a look just in case.
Cannot upload PDF files
As of last week, I'm unable to upload PDF files to the Media area. I am strictly a front-end user as I acquired a website that was developed in Umbraco and am tasked with updating content and such. I've searched this Forum, but have seen nothing related to this issue recently. When I attempt to upload a PDF file, I receive just a message in red saying "An error has occurred." -- no further information. The file is within the size constraint, so that's not the problem. Any suggestions?
Hi Camie,
This reply might come a little too late but I had a similar problem. When I spoke to my content editor, the pdf file wasn't a genuine pdf - the file extension was something else entirely but the way it was displayed in iOS didn't show this until I looked at the file properties - it was a .pdf.xxx
Might be a long shot but it is worth have a look just in case.
Thanks,
Emma
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