Can you provide some more details when this happens. Is this when you are trying to login to the backend ?
Or is this on the frontend of your website where visitors of your website try to login ?
I Am the Admin, I have added several users.
One of the user tried several times to login.
After that i tried to reset the password in user section, then i found this error
This is problably because the member is locked out because of to many bad login attempts. At the moment there is no option to reset this through the backend.
So you have to go directly in to the database and fix this. In the table umbracoUser find the member and then one of these fields, userDisabled or userNoConsole, will have the value 1. You need to set that to 0.
After that you will be able to reset the password. Or the user can use the forgot password functionality.
Reset Password
Hii,
Could not reset password, error: The member is locked out. (see log for full details).
How to reset password of user.
Hi Anumod,
Can you provide some more details when this happens. Is this when you are trying to login to the backend ? Or is this on the frontend of your website where visitors of your website try to login ?
Dave
Hi Dave,
I Am the Admin, I have added several users. One of the user tried several times to login. After that i tried to reset the password in user section, then i found this error
Hi Anumod,
This is problably because the member is locked out because of to many bad login attempts. At the moment there is no option to reset this through the backend.
So you have to go directly in to the database and fix this. In the table umbracoUser find the member and then one of these fields, userDisabled or userNoConsole, will have the value 1. You need to set that to 0.
After that you will be able to reset the password. Or the user can use the forgot password functionality.
Dave
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