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  • Jon 47 posts 290 karma points
    Sep 29, 2017 @ 12:20
    Jon
    0

    All users suddenly locked out!

    Hi

    Suddenly all my users are locked out. Including Admin! Umbraco version 7.71. DB: .sdf

    How and why and what to do!!?

    Thx!

  • Alex Skrypnyk 6131 posts 23950 karma points MVP 7x admin c-trib
    Sep 29, 2017 @ 12:27
    Alex Skrypnyk
    0

    Hi Jon

    Did you do something with the website?

    Maybe some changes in IIS settings?

    Thanks,

    Alex

  • Jon 47 posts 290 karma points
    Sep 29, 2017 @ 12:57
    Jon
    0

    Hi Alex

    I've been adding some users and testing them. And change the notification-mail + the stmp-settings – thats all.

    Thx!

  • MuirisOG 382 posts 1284 karma points
    Sep 29, 2017 @ 12:56
    MuirisOG
    0

    Is your database locked?

    Or, did you have a password expiry date set on the account you use to connect to the database?

  • Jon 47 posts 290 karma points
    Sep 29, 2017 @ 13:01
    Jon
    0

    Hi MuirisOG

    Its a new website – and the site runs fine. So I guess the db isn't locked...I don't know about the expiry date for the db connection?!?

  • MuirisOG 382 posts 1284 karma points
    Sep 29, 2017 @ 13:04
    MuirisOG
    0

    Hi Jon, If the site is running fine, then it probably isn't the connection to the database.

    I've done that in the past... the password has expired and the site is unavailable.

    Are you getting any errors in the log file in app_data\logs\?

  • Alex Skrypnyk 6131 posts 23950 karma points MVP 7x admin c-trib
    Sep 29, 2017 @ 13:04
    Alex Skrypnyk
    0

    Are you using SQLCE?

  • Jon 47 posts 290 karma points
    Sep 29, 2017 @ 13:18
    Jon
    0

    Yes! SQLCE.

  • Jon 47 posts 290 karma points
    Sep 29, 2017 @ 13:29
    Jon
    0

    I not sure which is errors and which is not :-) But I found these unnormal:

    _shutDownMessage=CONFIG change
    HostingEnvironment initiated shutdown
    CONFIG change
    HostingEnvironment caused shutdown
    

    System.Web.Mvc.HttpAntiForgeryException (0x80004005): The provided anti-forgery token was meant for user "", but the current user is "[email protected]".
       at System.Web.Helpers.AntiXsrf.TokenValidator.ValidateTokens(HttpContextBase httpContext, IIdentity identity, AntiForgeryToken sessionToken, AntiForgeryToken fieldToken)
       at System.Web.Helpers.AntiXsrf.AntiForgeryWorker.Validate(HttpContextBase httpContext, String cookieToken, String formToken)
       at System.Web.Helpers.AntiForgery.Validate(String cookieToken, String formToken)
       at Umbraco.Web.WebApi.Filters.AngularAntiForgeryHelper.ValidateTokens(String cookieToken, String headerToken)
    

    -

    2017-09-29 13:03:06,282 [P11964/D18/T51] INFO  Umbraco.Web.Editors.AuthenticationController - User 2 is currently locked out, unlocking and resetting AccessFailedCount
    
  • Alex Skrypnyk 6131 posts 23950 karma points MVP 7x admin c-trib
    Sep 29, 2017 @ 13:46
    Alex Skrypnyk
    0

    Are you trying to login from the same machine? can you clear cookies?

  • MuirisOG 382 posts 1284 karma points
    Sep 29, 2017 @ 13:54
    MuirisOG
    0

    Jon

    have you had a look at this post?

    I realise you are not getting a YSOD, but it may have something useful for you.

    https://our.umbraco.org/forum/umbraco-7/using-umbraco-7/71042-umbraco-cannot-start-a-connection-string-is-configured-but-the-umbraco-cannot-connect-to-the-database

  • Jon 47 posts 290 karma points
    Oct 03, 2017 @ 10:35
    Jon
    0

    I've cleared cookies and tried to find a possible solution link – this must be a big bug?!

  • MuirisOG 382 posts 1284 karma points
    Oct 03, 2017 @ 13:59
    MuirisOG
    0

    I know this is not ideal, but without knowing exactly how you locked every account in Umbraco, you could log into the database (not sure if you can use Visual Studio to do this as it is a SQLCE database) and manually reset the user accounts that have been locked (i.e. in the umbraco user table).

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