umbrac0 v751 forgot password functionality does not work - Using Umbraco and getting started

Go to solution

Press Ctrl / CMD + C to copy this to your clipboard.

Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at

Fabian 68 posts 172 karma points

Oct 17, 2017 @ 15:34

0

Umbraco v7.5.1 forgot password functionality does not work

Please see the screenshot below for an example. Even if I input an existing valid email address it does not work. Does anybody have a clue why such a basic feature does not work?

Thanks a lot.

Copy Link
Alex Skrypnyk 6163 posts 24143 karma points MVP 8x admin c-trib

Oct 17, 2017 @ 15:41

0

Hi Fabian

Do you have working smtp server added to your web.config? Are there any errors on log?

Thanks,

Alex

Copy Link
Fabian 68 posts 172 karma points

Oct 18, 2017 @ 08:56
0
Hi Alex,

Yes I have and it is configured as follows:
```
<system.net>
    <mailSettings>
      <smtp>
        <network host="smtp.sendgrid.net" userName="[MyUsernameHere]" password="[MyPasswordHere]" port="587" defaultCredentials="false" enableSsl="true" />
      </smtp>
    </mailSettings>
  </system.net>
```
I have tested the forgot password functionality on our testing environment and I have got the following error:

Do you have a clue what a solution might be please?

Thanks a lot
Copy Link

kevainc 5 posts 97 karma points

Oct 18, 2017 @ 12:29

From the official documentation of sendgrid

Your web.config is missing a from:

<system.net>
  <mailSettings>
    <smtp from="[email protected]">
      <network host="smtp.sendgrid.net" password="password" userName="username" port="587" />
    </smtp>
  </mailSettings>
</system.net>

Copy Link

Fabian 68 posts 172 karma points

Oct 19, 2017 @ 11:37

0

@kevainc Thanks for that fix

Copy Link
is working on a reply...

Please Sign in or register to post replies

Flag this post as spam?

Umbraco v7.5.1 forgot password functionality does not work