umbrac0 v751 forgot password functionality does not work

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Fabian 68 posts 172 karma points

Oct 17, 2017 @ 15:34

0

Umbraco v7.5.1 forgot password functionality does not work

Please see the screenshot below for an example. Even if I input an existing valid email address it does not work. Does anybody have a clue why such a basic feature does not work?

Thanks a lot.

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Alex Skrypnyk 6182 posts 24284 karma points MVP 8x admin c-trib

Oct 17, 2017 @ 15:41

0

Hi Fabian

Do you have working smtp server added to your web.config? Are there any errors on log?

Thanks,

Alex

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Fabian 68 posts 172 karma points

Oct 18, 2017 @ 08:56
0
Hi Alex,

Yes I have and it is configured as follows:
```
<system.net>
    <mailSettings>
      <smtp>
        <network host="smtp.sendgrid.net" userName="[MyUsernameHere]" password="[MyPasswordHere]" port="587" defaultCredentials="false" enableSsl="true" />
      </smtp>
    </mailSettings>
  </system.net>
```
I have tested the forgot password functionality on our testing environment and I have got the following error:

Do you have a clue what a solution might be please?

Thanks a lot
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kevainc 5 posts 97 karma points

Oct 18, 2017 @ 12:29

From the official documentation of sendgrid

Your web.config is missing a from:

<system.net>
  <mailSettings>
    <smtp from="test@domain.com">
      <network host="smtp.sendgrid.net" password="password" userName="username" port="587" />
    </smtp>
  </mailSettings>
</system.net>

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Fabian 68 posts 172 karma points

Oct 19, 2017 @ 11:37

0

@kevainc Thanks for that fix

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Umbraco v7.5.1 forgot password functionality does not work