After upgrading our website from Umbraco 7.5 to 7.7 some of our users are complaining that they have an empty content tree. No start node is set. Anyone had this before?
It can be fixed by setting the start nodes to the root, but we have over 130 users in the system.
I accessed the url of users (/umbraco#/users) directly in the browser and uncheck, save and re-mark the custom section in users where it was marked.
If that's your problem.
UPDATE
Access the browser console (F12)
Must have some related error. My case was from Umbraco API GetSections. That also gave you trouble loading the content tree
Marcio' suggestion to check the browser inspector (network panel specifically) is good.
I'm wondering if this is to do with the new user system in 7.7 - instead of going through each user, you could maybe reset the starting node on the user group instead. Bit of a guess but hopefully it helps if Jeroen's answer doesn't.
Thanks for the tips. I've checked the groups and there are over a 100 groups (also have over a 100 users) that have been migrated. Should I set the start node for each of these groups?
Empty content tree in Umbraco 7.7
Hello,
After upgrading our website from Umbraco 7.5 to 7.7 some of our users are complaining that they have an empty content tree. No start node is set. Anyone had this before?
It can be fixed by setting the start nodes to the root, but we have over 130 users in the system.
Jeroen
This error happened to me with custom sections.
I accessed the url of users (/umbraco#/users) directly in the browser and uncheck, save and re-mark the custom section in users where it was marked.
If that's your problem.
UPDATE
Access the browser console (F12) Must have some related error. My case was from Umbraco API GetSections. That also gave you trouble loading the content tree
Hi Jeroen,
Marcio' suggestion to check the browser inspector (network panel specifically) is good.
I'm wondering if this is to do with the new user system in 7.7 - instead of going through each user, you could maybe reset the starting node on the user group instead. Bit of a guess but hopefully it helps if Jeroen's answer doesn't.
There may be new groups created from the migration. Try logging in as an administrator, then set the start node (content & media) on each group
Thanks for the tips. I've checked the groups and there are over a 100 groups (also have over a 100 users) that have been migrated. Should I set the start node for each of these groups?
Jeroen
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