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  • Simeon Ostberg 123 posts 389 karma points
    Dec 12, 2017 @ 11:34
    Simeon Ostberg
    0

    Error 500 after updating from 7.5.11 to 7.7.7

    Hi everyone,

    I just did an update from 7.5.11 to the latest 7.7.7. And, although I'm pretty sure to have done everything right, I get an error 500, when I try to load the page (no matter, if front end or back end).

    Any idea, where I can try to find the issue?

    Best, Simeon

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  • Alex Skrypnyk 6182 posts 24284 karma points MVP 8x admin c-trib
    Dec 12, 2017 @ 11:37
    Alex Skrypnyk
    0

    Hi Simeon

    Give us more details, what error do you have? Maybe something from log?

    Thanks,

    Alex

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  • Simeon Ostberg 123 posts 389 karma points
    Dec 12, 2017 @ 12:01
    Simeon Ostberg
    0

    Hi Alex,

    Unfortunately the log ends at 11:16am, but the error occured later (around 12:00).

    Thanks for your help!

    Best, Simeon

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  • Niels Lynggaard 193 posts 551 karma points
    Dec 12, 2017 @ 12:26
    Niels Lynggaard
    100

    Try an set your the CustomErrors element in web.config to mode="Off"

    <customErrors mode="Off" />

    That way, you will see a more detailed error in your browser when requesting the site, e.g you will hopefully get a better idea about whats wrong..

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  • Simeon Ostberg 123 posts 389 karma points
    Dec 12, 2017 @ 14:29
    Simeon Ostberg
    0

    That actually helped. It's a config error in web.config: "The configuration section 'HealthChecks' cannot be read because it is missing a section declaration" I forgot the section name under sectionGroup.

    I still get other error messages, but will try to solve them separately.

    Thanks a lot!

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  • Niels Lynggaard 193 posts 551 karma points
    Dec 12, 2017 @ 15:33
    Niels Lynggaard
    0

    No problem.

    Yeah, you have to be real carefull merging all the different config-files during a manuel update. I usually use a compare-tool to spot the differences when updating.

    One error at a time, you will solve it :)

    Cheers!

    /Niels

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