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  • Pedro Mendes 53 posts 258 karma points
    Feb 09, 2018 @ 18:26
    Pedro Mendes
    0

    Please unlock my friend's account

    My friend Pedro Adão can't log in and he has no idea why. He recovers his password with success, but he still can't log in.

    His Our id is 48103.

    Can any admin reach out to him through his associated e-mail?

    Thank you all :)

  • Sebastiaan Janssen 5058 posts 15520 karma points MVP admin hq
    Feb 09, 2018 @ 21:44
    Sebastiaan Janssen
    100

    He was locked out due to too many invalid password attempts. Please try again!

    If his password doesn't work on the second or third try, make sure to use the Forgot Password functionality to get a new one.

  • Pedro Mendes 53 posts 258 karma points
    Feb 24, 2018 @ 20:09
    Pedro Mendes
    0

    He's done it :) thanks!

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