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  • André Lange 108 posts 410 karma points
    Mar 10, 2018 @ 13:13
    André Lange
    0

    Published website to test server, now the installer keeps running.

    Hi, i just published my website i have been developing on local machine. And when i copied the files to the server, and enter the address, it just starts the umbraco installer.

    It does it both frontend and backend.

    it is stuck, it seems unable to find the installer.

    in my console it says the following:

    Failed to load resource: the server responded with a status of 500 (Internal Server Error)
    /install/api/GetSetup
    
  • Alex Skrypnyk 6163 posts 24143 karma points MVP 8x admin c-trib
    Mar 10, 2018 @ 19:32
    Alex Skrypnyk
    0

    Hi André Lange

    Can you check that folders and files permissions are right on the server, they should be like described here - https://our.umbraco.org/documentation/getting-started/setup/install/permissions

    Check, please, database connection also.

    Thanks,

    Alex

  • André Lange 108 posts 410 karma points
    Mar 10, 2018 @ 21:33
    André Lange
    0

    I have no real control of the server, i am hosting on Unoeuro.dk

  • Alex Skrypnyk 6163 posts 24143 karma points MVP 8x admin c-trib
    Mar 11, 2018 @ 19:16
    Alex Skrypnyk
    0

    Hi Andre

    As I know, in Unoeuro you have control on folders permissions via admin part of hosting or no?

  • André Lange 108 posts 410 karma points
    Mar 12, 2018 @ 06:34
    André Lange
    0

    As far as i can see i have no folder permission control. I can create folders, but not set any permissions on them as such.

    I have sent a support ticket to them, and i hope they might at least comfirm if i have the right permissions.

  • André Lange 108 posts 410 karma points
    Mar 12, 2018 @ 07:56
    André Lange
    0

    They are saying the folder permissions should be correct. What else could be the problem ?

  • André Lange 108 posts 410 karma points
    Mar 14, 2018 @ 22:52
    André Lange
    100

    Well seems the solution was the tool they used to import my .bac database file. It told me it had loaded successfully, but the database was empty.

    So importing it again, solved the issue.

  • Alex Skrypnyk 6163 posts 24143 karma points MVP 8x admin c-trib
    Mar 15, 2018 @ 09:00
    Alex Skrypnyk
    0

    Hi André Lange

    Thanks for sharing with our community, have a nice day.

    /Alex

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