We currently have umbraco 7.1.6 and have been trying to upgrade it to 7.8.1 but it crashed with an error stating "The page cannot be displayed because an internal server error has occurred." There was no obvious log files to help with this, other than: Event code: 3005. Event message: An unhandled exception has occurred.
All files where uploaded as per guidliness and changes made where necessary. The upgrade was done via FTP .
Has anyone else ran into this issue? Also does anyone know how we install NuGet to our current CMS? is it added as a package to help with the upgrade?
Thanks :-)
We where unable to find proper logs, I was only able to view via Azure looking at event logs which stated there was an issue with the application code and to check the logfiles. We run the site on the Umbraco CMS online and the upgrade was done via uploading /removing files where necessary via FTP.
Maybe each version should be done step by step, ie 7.2 then 7.3 etc until 7.8?
I had got the zip folder for 7.8 and added to FTP where necessary and checked any config changes via win merge?
There was nothing useful in my UmbracoTraceLog.txt file. it all related to the publishing errors we would sometime see and a error in ping
2018-04-11 12:51:33,119 [11] ERROR Umbraco.Web.Scheduling.ScheduledPublishing - [Thread 82] An error occurred with the scheduled publishing
System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
2018-04-11 12:47:02,877 [11] ERROR Umbraco.Web.Scheduling.KeepAlive - [Thread 68] Error in ping
System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
do you think it would help if i did a version by version upgrade ie 7.1 to 7.2 fist and so on (providing the first one doesnt fail on me).
Upgrading Umbraco issues
Hi
We currently have umbraco 7.1.6 and have been trying to upgrade it to 7.8.1 but it crashed with an error stating "The page cannot be displayed because an internal server error has occurred." There was no obvious log files to help with this, other than: Event code: 3005. Event message: An unhandled exception has occurred.
All files where uploaded as per guidliness and changes made where necessary. The upgrade was done via FTP .
Has anyone else ran into this issue? Also does anyone know how we install NuGet to our current CMS? is it added as a package to help with the upgrade? Thanks :-)
Hi Grannie
Can you check logs? Does it have some errors messages?
/Alex
Hi Alex
We where unable to find proper logs, I was only able to view via Azure looking at event logs which stated there was an issue with the application code and to check the logfiles. We run the site on the Umbraco CMS online and the upgrade was done via uploading /removing files where necessary via FTP. Maybe each version should be done step by step, ie 7.2 then 7.3 etc until 7.8? I had got the zip folder for 7.8 and added to FTP where necessary and checked any config changes via win merge?
Regards Grainne
Log places at /App_Data/logs folder
ahh i couldnt find that anywhere, many thanks, will retry and see what it points out. thanks you
hi Alex :-)
There was nothing useful in my UmbracoTraceLog.txt file. it all related to the publishing errors we would sometime see and a error in ping
2018-04-11 12:51:33,119 [11] ERROR Umbraco.Web.Scheduling.ScheduledPublishing - [Thread 82] An error occurred with the scheduled publishing System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
2018-04-11 12:47:02,877 [11] ERROR Umbraco.Web.Scheduling.KeepAlive - [Thread 68] Error in ping System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
do you think it would help if i did a version by version upgrade ie 7.1 to 7.2 fist and so on (providing the first one doesnt fail on me).
thanks
Have a look at this topic - https://our.umbraco.org/forum/extending-umbraco-and-using-the-api/91540-upgrade-issues
Similar problem?
hi alex, thanks for that, not really similar but will retry the upgrade today and see if it helps any. Had rolled back yesterday.
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