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  • Kyle Eck 8 posts 98 karma points
    Apr 15, 2018 @ 18:33
    Kyle Eck

    Cannot Login to Umbraco After upgrade from 7.2 to fresh 7.10.2 install using same database


    I have a site running 7.2 and rather than step my way up the upgrade "ladder" I decided to download a fresh copy of Umbraco (7.10.2 as of writing this) and copy my code over into the appropriate folders/places within visual studio.

    From there I fixed all of my code to conform to the new Umbraco DLL changes etc.

    I got the new installation working on localhost but not before I had to change my useLegacyEncoding to true in my web config. I pulled a production backup and restored it to vet my process when going to production for the upgrade.

    I am now faced with not being able to log into Umbraco to upgrade the database.

    I have tried the following:

    1. useLegacyEncoding=true
    2. getting a known password hash of "default" entered that into the umbracoUsers table
    3. changing the passwordType to clear instead of hashed

    NOTE: I had the same issue when upgrading my test environment and added useLegacyEncoding=true on the UsersMembershipProvider node to solve my issue

    All of the above did not work for my production DB. How have you manage to solve this?

  • Fernanda Bernardes 21 posts 131 karma points
    Apr 16, 2018 @ 13:59
    Fernanda Bernardes

    HI, Kyle!!!

    What´s your DB?? MySQL ou MSSQL?? I have problems to upgrade 7.6.5 to 7.8.1 due my db is MySQL.

  • Kyle Eck 8 posts 98 karma points
    Apr 16, 2018 @ 15:19
    Kyle Eck

    SQL Server 2012

  • Paul Seal from 286 posts 1362 karma points MVP c-trib
    Apr 17, 2018 @ 07:32
    Paul Seal from

    Hi Kyle I tried to upgrade string from 7.2.6 to 7.10.2 as well and I had issues. I found the best results when I upgraded through the minor releases. Also make sure you login to umbraco just before running the upgrade step.

    I wrote a blog post about my upgrade strategy here.


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