Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Christian Jensen 2 posts 72 karma points
    May 07, 2018 @ 14:35
    Christian Jensen
    0

    401 & 404 error keeps logging the user out of the backoffice

    Hi guys - hope you can help me with this issue.

    I am getting these 401 & 404 errors on my site running 7.5.8:

    enter image description here

    enter image description here

    I can't trace this to any changes made to the site, and the similar threads I've encountered couldn't help me out.

    I contacted the hosting provider thinking that maybe it was a permissions issue, but they said that it was because the app pool reached its memory limit. I tried upgrading our hosting service, but this didn't help either.

    I tried running the site locally and the 401 error persisted.

    I tried recycling the app pool and the errors persisted.

    The logout seems to mostly be triggered when publishing content and especially, when uploading a new media item.

    Best regards,

    Christian

  • Amir Khan 882 posts 1643 karma points
    Sep 13, 2018 @ 20:50
    Amir Khan
    0

    Did you ever find out what was causing this?

  • Jamie Freeman 38 posts 151 karma points
    Sep 13, 2018 @ 21:11
    Jamie Freeman
    0

    Do you have any on publish events in the code behind ?

  • Amir Khan 882 posts 1643 karma points
    Sep 13, 2018 @ 21:22
    Amir Khan
    0

    Nope, nothing unusual at all.

  • Jamie Freeman 38 posts 151 karma points
    Sep 13, 2018 @ 22:04
    Jamie Freeman
    0

    Does it log you out after say 15 minutes or is it after an action ?

  • Amir Khan 882 posts 1643 karma points
    Sep 13, 2018 @ 22:06
    Amir Khan
    0

    It’s as soon as you enter a login it shows a blank screen and a 401 in the console. I’m not at my desk so can’t grab the exact url.

  • Jamie Freeman 38 posts 151 karma points
    Sep 13, 2018 @ 22:13
    Jamie Freeman
    0

    No problem - Could you post the content of the HealthChecks.config and whether security/keepUserLoggedIn within umbracoSettings is set to true or false?

Please Sign in or register to post replies

Write your reply to:

Draft