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  • Nigel Wilson 944 posts 2076 karma points
    Jun 21, 2018 @ 07:50
    Nigel Wilson
    0

    Sporadic Admin Login Error

    Hi there

    I have developed a site (V7.8.1 hosted on Azure) for a client and have just been advised of sporadic issue a user has encountered - the screenshot below shows the error.

    enter image description here

    Of particular concern is that fact the username and password (albeit encrypted) are displayed in the error.

    Wondering if anyone else has experienced this, and if there is any known resolution.

    One thought was to upgrade the site, however due to the imminent launch of the site we cannot risk doing that at this stage.

    Be keen to hear from anyone with ideas.

    Thanks, Nigel

  • Dave Woestenborghs 3504 posts 12133 karma points MVP 8x admin c-trib
    Jun 21, 2018 @ 08:15
    Dave Woestenborghs
    0

    Hi Nigel,

    This is indeed strange. Especially because it indicates the error as 404.

    Do you have anything special in your setup ?

    Dave

  • Nigel Wilson 944 posts 2076 karma points
    Jun 21, 2018 @ 17:17
    Nigel Wilson
    0

    Hi Dave

    No, it is a standard install.

    The weird thing is that the site is used by several people and as per the version number has been in operation for a few months, but only one person has experienced this issue on several occasions.

    Cheers

    Nigel

  • Jan Skovgaard 11280 posts 23678 karma points MVP 10x admin c-trib
    Jun 21, 2018 @ 17:29
    Jan Skovgaard
    0

    Hi Nigel

    Does that one person have a special setup on his/hers machine? Anything that can block something from Umbraco? Is the person using another browser than the other users? Could it be something related to using a VPN connection?

    Does the person experience the issue using other browser or even other computers?

    /Jan

  • Nigel Wilson 944 posts 2076 karma points
    Jun 21, 2018 @ 19:31
    Nigel Wilson
    0

    Hi Jan

    Yes you mirror thoughts I have had due to issue only appearing for one person at this stage.

    Cheers

    Nigel

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