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  • Daniel Mckibbin 12 posts 103 karma points
    Jul 12, 2018 @ 11:53
    Daniel Mckibbin
    0

    Instant Session Timed Out for Every New User

    Using Umbraco 7.5.10, got a single account that as soon as he logs in the session gets timed out instantly, he sees the umbraco backoffice for about a split second before the login page appearing again.

    This is happening for only 1 user, every other user is not having this issue.

    What we've tried so far:

    • Checked session timeout settings in web.config
    • Checked session timeout settings in IIS
    • Check user is not disabled
    • Reset users password
    • Tried connecting from a completely different PC on the same network
    • Tried connecting from a completely different PC on a completely different network
    • Checked log (only says that he logged in successfully)

    Any ideas? Not seen this issue before and searches only produced results were it was happening for every user, whereas this is user specific.

  • Daniel Mckibbin 12 posts 103 karma points
    Jul 20, 2018 @ 08:37
    Daniel Mckibbin
    0

    Just like to add after further testing this is happening to every new account so simply recreating the account isn't an option.

  • Daniel Mckibbin 12 posts 103 karma points
    Jul 27, 2018 @ 12:16
    Daniel Mckibbin
    100

    The issue was ocurring due to an issue with Umbraco Forms permissions, the workaround was to add the umbraco forms permission to ever user but then disable the individual umbraco forms permissions for the users who do not need access to them.

  • Dan Curtis 3 posts 73 karma points notactivated
    Oct 02, 2019 @ 11:04
    Dan Curtis
    0

    I experienced a very similar issue recently.

    Turns out trees.config was not included in the content package (so was missing on deployment). Umbraco was rebuilding the file, but seemed to have only partially rebuilt (only a few items in there).

    Uploading trees.config resolved the issue.

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