I tried installing DiploTraceLogViewer as UmbracoTraceLogs were not getting created on my server. But during the installation, it threw an exception and now I can't access back-office tree.
As you can see the tree on the left side is gone.
It is giving below error.
Access to the path 'F:\blabla\config\trees.config' is denied.
As the tree is gone I can't uninstall the package from back-office
But I saw a post on the forum where the guy also faced the same issue and he was able to fix the issue by manually uninstalling the package.
If I give full control to IUSR, Will it resolve the issue.
As even trace logs are not getting created on my server. I think this is because some access issue.
Exception during installing DiploTraceLogViewer
Hi All,
I tried installing DiploTraceLogViewer as UmbracoTraceLogs were not getting created on my server. But during the installation, it threw an exception and now I can't access back-office tree.
As you can see the tree on the left side is gone.
It is giving below error.
Access to the path 'F:\blabla\config\trees.config' is denied.
As the tree is gone I can't uninstall the package from back-office
But I saw a post on the forum where the guy also faced the same issue and he was able to fix the issue by manually uninstalling the package.
Here is the link
Can anyone please suggest me how to delete a package manually.
I am using umbraco 7.4.1
Any help would be appreciable.
Thank you
Manual uninstall means removing the files installed by the package :-)
The error was most likely caused by the file-permissions on your server. Have a look at this: https://our.umbraco.com/documentation/getting-started/setup/server-setup/permissions
You should be able to just revert the config files, and then be running again.
Hi Soren,
Thanks for the response, I was able to fix this issue by removing the dll from the bin folder.
Also UmbracoTraceLogs are not getting created in the logs folder can it be also due to the permission issue?
Hi Shahzad
Did you set up right files and folders permissions?
Have a look what permissions should be set: https://our.umbraco.com/Documentation/Getting-Started/Setup/Server-Setup/permissions
Thanks,
Alex
Hi Alex,
If I give full control to IUSR, Will it resolve the issue. As even trace logs are not getting created on my server. I think this is because some access issue.
Thank you
Hi Shahzad
Did you solve the issue?
Alex
Yes i resolved it by giving access to apppool. Thank you
Yes, it looks like access issue.
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