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  • Drew Mayo 27 posts 128 karma points
    Aug 06, 2018 @ 17:34
    Drew Mayo
    0

    Error 500 when calling GetSections

    Hi all ---- I just started upgrading Umbraco on our site from 7.6.1 to 7.11.1 through NuGet.

    After pulling down the package, I've started getting failures when opening the Umbraco back end. I can login fine, yet the left menu won't load. I found the 500 error in Chrome developer tools, this is the cut-and-paste from there:

    {Message: "An error has occurred.", ExceptionMessage: "One or more errors occurred.",…} ExceptionMessage : "One or more errors occurred." ExceptionType : "System.AggregateException" InnerException : {Message: "An error has occurred.",…} Message : "An error has occurred." StackTrace : " at System.Threading.Tasks.Task1.GetResultCore(Boolean waitCompletionNotification) ↵ at Umbraco.Web.Editors.SectionController.GetSections() ↵ at lambda_method(Closure , Object , Object[] ) ↵ at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters) ↵ at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary2 arguments, CancellationToken cancellationToken) ↵--- End of stack trace from previous location where exception was thrown --- ↵ at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() ↵ at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) ↵ at System.Web.Http.Controllers.ApiControllerActionInvoker.

    I truncated the stack trace some to save space (I can add it all if someone wants). Going to https://localhost/umbraco/backoffice/UmbracoApi/Section/GetSections gives a 417 error.

    I've also tried creating an new empty web, installing 7.6.1, upgrading to 7.11.1 and everything runs fine. That makes me thing I have something interfering in my code, yet I'm at a loss to find it.

    Any help is greatly appreciated,

    Drew

  • Ben Palmer 180 posts 866 karma points c-trib
    Aug 06, 2018 @ 20:26
    Ben Palmer
    0

    Hi Drew,

    I've run into similar issues that has been down to caching. I'd try the following:

    1. Clear your browser cache and cookies for the site
    2. Clear out the ~/App_Data/TEMP directory
    3. Bump the version in ~/config/ClientDependency.config (if running in debug, you can skip this step).
    4. Clean and rebuild

    This is a little bit of a punt but it's fixed similar issues for me in the past so got to be worth a try, right?

    Hope it helps!

    Ben

  • Paul Wright (suedeapple) 277 posts 704 karma points
    Aug 06, 2018 @ 21:39
    Paul Wright (suedeapple)
    0

    Check the TREES config file (and all the other /config files) - There has been some changes which you will need to merge in.

    As a matter of course, when you run/update via NUGET, it excludes the /config folder.

    I typically, just get the new config files, and just make the few adjustments to get things "back as they were".

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