One of our users accidentally deleted a node with child items. It happened when the user used the delete action on the top of a list view, instead of on a specific item. Pretty common, I guess.
However, the items deleted cannot be found in the recycle bin. If I search for titles in backend, nothing shows up. I have tried searching the database (cmsDocument table) for the content both by titles and ids, but they are nowhere to be found. I restored the database from just before the delete, and all expected content is there.
The user claims to have seen a 404-error at the bottom of the screen after deleting the content.
There are other items in the recycle bin which seems fine. The user claims to have not emptied the recycle bin, and I cannot see anything like that in the log either.
I have included the log (ids and titles are removed, but they were valid ids and titles). There is also an error right after the deletes, but I don't know if it is related. It is repeated later in the log also.
Any ideas on what might have happened, or how to further debug the issue?
Umbraco version 7.10.4
2018-08-07 07:26:22,609 [P3288/D2/T90] INFO
Umbraco.Core.Publishing.PublishingStrategy - Content '(removed)' with Id
'(removed)' has been unpublished.
2018-08-07 07:26:23,031 [P3288/D2/T90]
INFO Umbraco.Core.Publishing.PublishingStrategy - Content '(removed)'
with Id '(removed)' has been unpublished.
2018-08-07 07:26:23,453
[P3288/D2/T90] INFO Umbraco.Core.Publishing.PublishingStrategy -
Content '(removed)' with Id '(removed)'
has been unpublished.
2018-08-07 07:26:23,890 [P3288/D2/T90] INFO
Umbraco.Core.Publishing.PublishingStrategy - Content '(removed)' with Id '(removed)' has been unpublished.
2018-08-07 07:26:24,296
[P3288/D2/T90] INFO Umbraco.Core.Publishing.PublishingStrategy -
Content '(removed)' with Id '(removed)' has been
unpublished.
2018-08-07 07:26:24,718 [P3288/D2/T90] INFO
Umbraco.Core.Publishing.PublishingStrategy - Content '(removed)' with Id '(removed)' has been
unpublished.
2018-08-07 07:26:25,140 [P3288/D2/T90] INFO
Umbraco.Core.Publishing.PublishingStrategy - Content '(removed)' with Id
'(removed)' has been unpublished.
2018-08-07 07:26:25,562 [P3288/D2/T90]
INFO Umbraco.Core.Publishing.PublishingStrategy - Content '(removed)'
with Id '(removed)' has been unpublished.
2018-08-07 07:26:25,968 [P3288/D2/T90]
INFO Umbraco.Core.Publishing.PublishingStrategy - Content '(removed)'
with Id '(removed)' has been unpublished.
2018-08-07 07:26:26,390
[P3288/D2/T90] INFO
Umbraco.Core.Publishing.PublishingStrategy - Content '(removed)' with Id
'(removed)' has been unpublished.
2018-08-07 07:26:26,797 [P3288/D2/T90]
INFO Umbraco.Core.Publishing.PublishingStrategy - Content '(removed)'
with Id '(removed)' has been unpublished.
2018-08-07 07:26:27,218
[P3288/D2/T90] INFO Umbraco.Core.Publishing.PublishingStrategy -
Content '(removed)' with Id '(removed)' has been unpublished.
2018-08-07 07:26:27,625 [P3288/D2/T90] INFO
Umbraco.Core.Publishing.PublishingStrategy - Content '(removed)'
with Id '(removed)' has been unpublished.
2018-08-07 07:26:42,302 [P3288/D2/T134] INFO umbraco.content - Save Xml to file...
2018-08-07 07:26:42,396 [P3288/D2/T134] INFO umbraco.content - Saved Xml to file.
2018-08-07 07:31:08,812 [P3288/D2/T68] ERROR Umbraco.Web.Editors.ContentController - Unhandled
controller exception occurred System.Web.Http.HttpResponseException:
Processing of the HTTP request resulted in an exception. Please see
the HTTP response returned by the 'Response' property of this
exception for details. at
Umbraco.Web.Editors.ContentController.CheckPermissions(IDictionary`2
storage, IUser user, IUserService userService, IContentService
contentService, IEntityService entityService, Int32 nodeId, Char[]
permissionsToCheck, IContent contentItem) at
Umbraco.Web.WebApi.Filters.EnsureUserPermissionForContentAttribute.OnActionExecuting(HttpActionContext
actionContext) at
System.Web.Http.Filters.ActionFilterAttribute.OnActionExecutingAsync(HttpActionContext
actionContext, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
Content permanently deleted, not in recycle bin
Hi,
One of our users accidentally deleted a node with child items. It happened when the user used the delete action on the top of a list view, instead of on a specific item. Pretty common, I guess.
However, the items deleted cannot be found in the recycle bin. If I search for titles in backend, nothing shows up. I have tried searching the database (cmsDocument table) for the content both by titles and ids, but they are nowhere to be found. I restored the database from just before the delete, and all expected content is there.
The user claims to have seen a 404-error at the bottom of the screen after deleting the content.
There are other items in the recycle bin which seems fine. The user claims to have not emptied the recycle bin, and I cannot see anything like that in the log either.
I have included the log (ids and titles are removed, but they were valid ids and titles). There is also an error right after the deletes, but I don't know if it is related. It is repeated later in the log also.
Any ideas on what might have happened, or how to further debug the issue?
Umbraco version 7.10.4
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